Fleet Quality Assurance Assistant

City Of Boca Raton, Florida Boca Raton , FL 33427

Posted 3 months ago

Job Description:

ATTENTION: To be considered for employment with the City of Boca Raton, applicants must provide at least ten (10) years of continuous employment history, if applicable. In the event the applicant has not been employed for ten (10) continuous years, all time for the ten (10) year period prior to the date of application must be accounted for including periods of school, unemployment and retirement.




Position includes direct communication with customers, preparing work orders with accurate information, contact with outside vendors and scheduling the work of technicians by planning, scheduling, directing, and managing the technician's daily activities. Exercises considerable initiative and independent judgment in completing assigned duties to ensure the safety and operability of City-owned equipment. Duties are performed under supervision of the Fleet Operations Manager. Ability to perform maintenance and mechanical repair work as required, on diversified gasoline and diesel vehicles including heavy equipment.


  • Communicating with customers and preparing accurate work orders.

  • Able to establish and maintain effective working relationships with customers, co-workers, subordinates, and the general public.

  • Reviewing and assuring correct use of purchase orders for all vendor purchases.

  • Communicate with the City vendors regarding the repairs and maintenance of equipment.

  • Able to operate a personal computer using program applications appropriate to Fleet management.

  • Maintains correct and accurate data collection for maintenance operational records.

  • Checks newly purchased equipment to ensure conformance with specifications.

  • Ability to communicate effectively both orally and in writing.

  • Prepare reports and maintain records.

  • Assists in determining equipment needs and requirements for each department.

  • Provides direct assistance to the Fleet Operations Manager with all Fleet projects and procedures.

  • Drafts work orders for service and reviews completed work orders for accuracy.

  • Oversees the scheduling and coordinates between user departments and the shop to ensure speedy, cost-efficient repairs.

  • Ensures adherence to established maintenance schedules for City equipment.

  • Quality control checks repairs selected on a random basis.

  • Coordinates with parts staff to assure the availability of automotive parts and supplies.

  • Performs all duties of a Vehicle Technician, as required.

  • Participates in and assists in the maintenance repair, and modification of City-owned vehicles and equipment.

  • Provides technical assistance and direction to technicians on difficult or unusual problems involving repairs.

  • Provides input to the Fleet Operation Manager on technician work performance.

  • Performs advisory and technical work in the operation of the City vehicles and equipment maintenance program.

  • Maintains shop compliance with all risk management programs, ensuring compliance with all applicable rules and regulations.

  • Participates in technical training and safety meetings.

  • Attends training programs to maintain knowledge of troubleshooting and repair of gasoline, and diesel vehicles and heavy equipment.

  • Performs work safely in accordance with departmental safety procedures and the City's Safety Program.

  • Operates equipment safely and notifies supervisor of any unsafe work condition or practice.


  • Researches and prepares specifications for new tool and equipment purchases.

  • Assists in the scheduling of the work of mechanics engaged in the repair and maintenance of municipal automotive equipment.

  • Performs technical service tasks as needed.

  • Acts in the absence of the Fleet Quality Assurance Specialist.

  • Performs related tasks as required.


  • Thorough knowledge and skill in the repair and maintenance of gasoline and diesel engines.

  • Knowledge of service procedures pertaining to air, hydraulic, vacuum, and electric braking systems.

  • Knowledge of operational and safety procedures in operating heavy and light duty towing vehicles.

  • Knowledge of hydraulic system repairs to include hose fabrication, pump overhaul, control valve service, and circuitry.

  • Skill in removal and installation of major unit components (engines, transmissions, axles, etc) and ability to repair as required.

  • Ability to provide guidance and direction to others.

  • Ability to understand and carry out detailed oral and written instructions.

  • Ability to use and safely operate a wide variety of hand and power tools associated with the automobile/heavy equipment trade.

  • Ability to plan and conduct job related training.

  • Ability to perform computer data entry to account for repair time spent and flat rates charged.

  • Ability to formulate, fabricate and maintain special vehicles and equipment to fill the needs of user departments.

  • Knowledge of personal computer operating systems.


Any combination of education and experience equivalent to graduation from high school and six (6) months of experience in repairing automotive, construction and specialized equipment.


Must possess a valid State of Florida driver's license with no more than six (6) points in the past three (3) years prior to employment. Must possess or obtain a valid State of Florida Class "B" CDL driver's license and a minimum of three (3) current ASE certifications within twelve (12) months of the date of hire.


Must be able to lift, carry and push articles weighing up to 50 lbs. Must be able to wear hard hat/helmet, safety glasses, goggles, safety belt, safety shoes, hearing protector, gloves, and welder's helmet. Exposure to noise, moving mechanical parts, vibration, dust, vapors, fumes, toxic metals, mist, gases, and smoke.


The background check process for this position may include:

  • Criminal Background Check

  • Employment Verification

  • Reference Checks

  • Motor Vehicles Report (MVR) Check

  • Workers' Compensation

  • Drug and Alcohol Screen

  • Physical

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Fleet Quality Assurance Assistant

City Of Boca Raton, Florida