Fleet Processor

The Fleet Processor is responsible for the day-to-day activities to account for and process incoming manufacturer MSOs. This role has an impact on operations, revenue management and customer experience.

What You'll Do:

• Responsible for email box to ensure inquiries are researched and resolved in a timely manner.

• Assist registration vendors with any MSO or registration work issues.

• Account for incoming MSO from manufacturers

• Responsible for working MSO error reports and resolving in a timely manner.

• Ensuring MSOs are assigned correctly and mailed to correct registration agent in a timely manner.

• Maintain manufacturer requirements for printing of the front of the MSO.

• Responsible for storing unprocessed MSOs securely.

• Responsible for printing of the manufacturer front of MSO when applicable

• Responsible for scanning in and verifying incoming MSOs.

• Responsible for the printing the back of the MSO and DMV forms. Ensure the accuracy of the assignment, DMV forms and mailing location.

• Responsible for printing vehicle stickers

• Resolves issues that occur during receipt of MSOs.

• Communicate any issues that cannot be resolved to Manager.

• Maintains a 'Best practice sharing culture', always striving to find ways to improve service.

• Look for and design process improvements continuously.

What We're Looking For:

• Highschool Diploma or equivalent required

• Must be comfortable standing or sitting for long periods of time.

• Detail oriented; must be very accurate and able to pay attention to details.

• Must be an independent worker and able to work with minimal supervision.

• Ability to communicate professionally and effectively with all levels of company personnel and vendors.

• Team player

What You'll Get:

• Up to 40% off the base rate of any standard Hertz rental

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching.

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs

• Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts

• Theme Park Tickets, Gym Discounts & more