Fleet Coordinator (42553)

Zipcar, Inc. New York , NY 10007

Posted 2 months ago

Hi there. We're Zipcar, the world's leading car-sharing network, driven to make cities better places to live.

Since 2000, we've worked hard to turn a brilliant and disruptive idea into a movement that serves more than a million members worldwide. We're keeping the pedal to the metal and growing every day. That's why we need talented, passionate people with great ideas to join the Zipcar family.

Want to work for a company that is shaping the future of urban mobility? Ready to join a dynamic, playful, diverse, and respectful company that's seriously changing the world? Then apply! To learn more, visit zipcar.com or zipcar.com/careers.


The Fleet Coordinator is responsible for ensuring the success and optimization of both the Zipcar Fleet and Fleet Team staff through the use of lean processes.


Responsibilities include but are not limited to the following:

  • Manage the process of in-fleeting and de-fleeting vehicles, including Zipcar branding preparation and installation of Zipcar's proprietary access system

  • Manage the upkeep, maintenance, repair and cleanliness of the market area

  • Manage vendor performance on weekly tasks to maximize vehicle condition and uptime and minimize costs

  • Manage vendor service contracts to ensure vehicles are properly maintained, repaired and cleaned to Zipcar's high standard

  • Work within a budget while maintaining excellent fleet condition and minimizing vehicle downtime

  • Perform field vehicle tasks, such as jumping dead batteries, changing tires and moving vehicles

  • Manage fleet operations staff

  • Work with the Fleet Manager or Locations Manager to acquire new parking locations in key areas

  • Assigns daily tasks to vendors or fleet associates, using the Fleet Board

  • Maximizes market through strategic car placement

  • Leverages established lean process concepts

  • Handles Fleet-related customer service issues as conveyed by Member Services, including accidents

  • Monitors rates and maintains relationships with car service vendors

  • Assists Management in identifying parking locations

  • Identifies big picture trends/issues and recommends solutions to expand and improve the Zipcar Fleet

  • Identifies issues that may impact the Zipcar community


The successful candidate must have the following experience, skills, and education:

  • Four year college degree in related field, preferred.

  • Prior management experience

  • Experience in fast-paced environment

  • Flexible to be on-call, as needed

  • Ability to lift 50 lbs. and to carry collateral materials and displays

  • Leadership - the individual has demonstrated the ability to supervise and lead individuals and teams successfully

  • Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality

  • Interpersonal skills-the individual maintain confidentiality; remain open to others' ideas and exhibits willingness to try new things

  • Oral communication-the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills

  • Written communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information

  • Planning/organizing-the individual is self-directed and prioritizes and plans work activities and uses time efficiently

  • Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality

  • Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events

  • Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance

As a member of the Zipcar Team you get a great benefits package including health and dental insurance, 401k, vacation time, paid holidays, personal and sick leave, along with a full complement of other insurance and support programs.

Because our work has a global impact, we enthusiastically support each employee's commitment to creating a better world by offering:

  • Free Zipcar membership & discounted driving rates for you and your significant other

  • Paid volunteer time off

  • Bicycle commuter reimbursement

  • Paid parental leave for mothers & fathers

  • Training and development programs To accelerate career growth

  • Global footprint of job locations and opportunities

  • Fun, respectful, passionate, and collaborative environment

  • Educational Assistance Program

  • Company sponsored parties, outings, and events

  • Discounts on a variety of products and services through Zipcar partners

Zipcar is an equal opportunity employer M/F/Veterans/Disabled.

To all recruitment agencies: Zipcar does not accept agency resumes. Please do not forward resumes to our jobs alias, Zipcar employees or any other company location. Zipcar is not responsible for any fees related to unsolicited resumes

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Fleet Coordinator (42553)

Zipcar, Inc.