TITLE: RESIDENTIAL COUNSELOR INCUMBENT:
CLASS: NON-EXEMPT TYPE: FULL-TIME REPORTS TO: Residential Team Leader
DEPARTMENT: RESIDENTIAL SHIFT: 1st SHIFT PREPARED: 10/01/18
The Residential Counselor provides supportive services directly to residents of WestBridges residential program. The program provides treatment to individuals who experience severe mental illness and substance use disorders in order to maximize their recovery. Staff work to ensure consumer-directed goal setting, assist the individual served to gain hope and a sense of empowerment, and provide assistance in helping the individuals served become respected and valued members of their family and community. Residential Counselor's are assessed for their scope of practice based on experience, education and observation of skill. All Residential Counselors are supervised by a multidisciplinary team of licensed clinical staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This Residential Counselor position is scheduled for 1st shift (7:30 AM to 3:30 PM) / Tuesday through Saturday
Duties could include but are not limited to participation in intake, evaluation, assessment, side by side support, co-facilitation of psycho education groups, co-facilitation of family education and support and case management for individuals and their families. This is done under direct clinical supervision and based on their scope of practice as identified by WestBridge.
Collaboratively support the residential milieu.
Customer Service Skills:
General friendliness, a solution-focused attitude, being responsive and flexible.
Actively Participates in open, direct, solution-focused communication with participants, families and team members.
Provide support to residents in completing daily tasks as identified in each residents Personal Achievement Agenda.
Work side by side with residents to prepare meals, complete housekeeping duties, and perform personal hygiene.
Provide positive feedback to residents on achievement of goals.
Assist residents in planning for future goal achievement.
Completes selected portions of new participant evaluations.
Completes integrated clinical summaries for new participants based on information gathered during the evaluation phase.
Participates in new participant outreach visits (meet and greet). Travel may be required.
Facilitate goal-setting and educational groups and in-house community meetings with residents. This is done under direct clinical supervision and based on their scope of practice as identified by WestBridge.
Co-facilitates therapy groups, based on their scope of practice as identified by WestBridge.
Provides individual counseling to participants, based on their scope of practice as identified by WestBridge.
Co-facilitates Family Education and Support sessions under the supervision of the programFEScoordinator, based on their scope of practice as identified by WestBridge.
Provides clinical updates to families and with other collateral contacts.
Assists in discharge planning, referrals, and case management activity.
Attend self-help meetings with residents.
Provide support to residents in maintaining proper health routines such as exercise, nutrition, sleep, and medication regimens.
Ongoing assessment of residents for changes in symptoms associated with mental health diagnosis and substance use disorders, and provides crisis intervention as needed. This is done under direct clinical supervision and based on their scope of practice as identified by WestBridge.
Work collaboratively with other members of residential, care management, and administrative staff to design, implement, and revise intervention strategies.
Documents services provided in an appropriate manner using company-approved forms and systems.
Develops and adheres to a supervision plan with direct supervisor.
Attends Individual and Group Supervision.
Adheres to all company policies and procedures.
Monitor building and grounds for any safety concerns.
Participation in On-call rotation depending on level of expertise and critical thinking skills. May be part of job responsibilities with potential for growth and responsibility in the future.
Participation in the clinical on-call rotation which include the following in collaboration with the Medical and Administrative On-Call personnel: telephone response, outreach, response to the answering service; response to families; response to emergency situations; coverage for the program as needed; providing supervision and direction to staff; supporting the development and implementation of interventions as appropriate; facilitating assessments as needed; and collaborating in the management of clinical crisis as needed.
Regular and Reliable attendance required.
Perform other duties as assigned.
To perform this position successfully, you must perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill and/or ability required.
Knowledge obtained through completion of a Bachelors degree curriculum and/or experience in appropriate discipline from accredited institution, or equivalent combination of education and work experience and life experience.
Skill in client assessment, including the use and withdrawal from substances, change in psychiatric status, physical health and safety.
Knowledge and experience in the treatment of mental illness and substance-abusing populations as appropriate.
Knowledge and skill in maintaining care that is trauma-informed.
Knowledge of state and federal rules and regulations governing confidentiality.
Knowledge of local, state and federal program administration regulations.
Skill in working and communicating with others.
Demonstrates a high standard of professional conduct and ethical behavior that will enhance the quality of care and encourage positive interactions among staff.
Valid drivers license and appropriate vehicle insurance.
Computer skills including but not limited to, Internet access, word processing, report writing and spreadsheet applications necessary to generate appropriate reports allocated to the position of Residential Counselor.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
You are regularly required to sit for long periods of time; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear.
You are occasionally required to stoop, kneel or crouch and lift and/or move up to 20 pounds.
You are regularly required to walk up to 3 miles and participate in wellness activities alongside Participants, including but not limited to: yoga, hiking, kayaking, bowling, etc.
You are frequently required to stand and walk up and down several flights of stairs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
The work environment is that of providing services to individuals and their families with a history of severe and persistent mental illness and substance abuse disorders.
Possible exposure to clients infected with Hepatitis B, HIV, TB, or other Infectious Diseases.
Exposure to second-hand smoke.
Business-related travel is not required.
A non-smoking office environment.
Drug and Alcohol Free Workplace.
Benefits: WestBridge offers excellent total compensation packages, including very competitive salary, immediate earning of paid time off, Short/Long term disability, Life insurance, 401(k) retirement plan, and access to continuing education and professional development.
WestBridge is an equal opportunity employer.