Fixed Operations Consultant

JM&A Group is looking for a Fixed Operations Consultant to travel within an assigned region to our dealer clients to focus on three fixed operations five mission statement goals. This role requires up to 100% travel.

Responsibilities:

• Consult with the Dealers on their current business strategy, KPIs and areas of opportunity

• Use knowledge of automotive trends and practices to have strategy discussions with dealers

• Demonstrate knowledge of competitive landscape and people to convey our unique offerings and differentiators

• Set up the business evaluation to analyze the dealerships processes, performance, service personnel and market

• Capture all sales activity in Lead Tracker

• Communicate with all parties on the status of the account

• Ensure communication to dealer and (Field Sales, DMs, & stakeholders ) is occurring on a regular cadence throughout engagement

• Conduct market research to identify selling possibilities and evaluate dealer needs

• Source, develop and maintain professional consulting relationships with legacy dealers, potential dealers and contribute to the dealers' long-lasting success so that our reputation can expand

• Work with DMs, RM, Divisional Managers to seek out new Fixed Operations Consulting opportunities actively manage client relationships

• Consult with Dealers on the ability to leverage technology in their dealership

• Stay up to date on industry technology and be able to speak to it effectiveness

• Provide constant feedback on the consulting practices so that we ensure we are evolving our offerings to meet client need

• Proficient on JM&A Fixed Operations Consulting Offerings

• Develop a customize improvement plan for dealer engagement based on their individual needs and findings from Business Eval

• Collaborate with Lead Consultants on deployment strategies

• Track and trend ROI

• Manage multiple active engagements to ensure client expectations being met

Qualifications:

• Must have sales ability

• Strong communication skills both written and verbal

• Consulting background preferred

• At least 3-5 years of experience in Service management role within dealership (dealership parts department, dealership service department, automotive repair/body shop, or automotive retail store).

• Proficient in MS Suite of Products

• Experience with Electronic MPI required, working knowledge of Reynolds and Reynolds advance service a plus.

• 100% Travel required

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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.