FIU Team Lead/Fraud Investigations (Remote Capability)

South State Bank Wilmington , NC 28412

Posted 2 weeks ago


The FIU Team Lead/Fraud Investigations supports SouthState Bank's enterprise-wide FIU protocols to ensure all

regulatory expectations are met and fraud losses are minimized to the extent reasonably possible. The FIU Team

Lead will be responsible for overseeing execution of the fraud investigation related functions and performance of

team members under his or her supervision. Specifically, this individual will manage a team responsible for

investigating various external fraud scenarios and providing relevant data to the FIU Surveillance team to decision

and file suspicious activity reports (SAR). He/she will work collaboratively with other FIU staff to ensure quality and

continuity of fraud investigations, regulatory timeliness, and adherence to department procedures.

In this role, the Team Lead manages the daily activities of the employees within the assigned group, provides

direction, sets goals, and ensures department goals are attained. The Team Lead also assists with addressing

questions and concerns arising from outside of the department as necessary.


  • Manage a team of employees responsible for completing fraud investigations related to external fraud


  • Conduct case reviews to ensure accurate case narratives and case documentation.

  • Identify and recommend process improvements to streamline the investigations process and workflow.

  • Provide daily leadership of the FIU Analysts by providing direction, answering inquiries regarding reviews,

and promoting a positive working environment to assist Analysts in professional growth in their roles.

  • Assist with complex external fraud investigations including, but not limited to, counterfeit check fraud, ACH

fraud, debit card fraud, wire fraud, and identity theft.

  • Work independently on assigned tasks and responsibilities of the team.

  • Ensure that tasks are assigned and completed on schedule.

  • Ensure the duties of the FIU Analysts are performed as expected.

  • Review/update job specific procedures related to the FIU Analysts to ensure current procedures are

documented and being followed.

  • Conduct quality control reviews of completed assignments to ensure any outstanding exceptions or issues

are addressed and resolved appropriately.

  • Act as a technical resource for the FIU Manager/Fraud and business lines for matters pertaining to fraud

related transactions and workflow processes.

  • Provide Manager with regular updates as requested on group performance, tasks, and any issues as they


  • Escalate high profile, high risk and sensitive fraud activity to management when necessary.

  • Assist in projects as may be assigned.


  • Maintain proficiency in all aspects of BSA/AML compliance; attend FIU training as assigned by the Chief BSA


  • Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy,

code of ethics and BSA/AML/OFAC policies and procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Knowledge and understanding of BSA/AML statutes and regulations in general.

  • Strong knowledge of fraud typologies and associated bank fraud schemes.

  • Familiarity with payment types and flows, bank systems and operations in general.

  • Exceptional communication and presentation skills.

  • Strong business problem-solving mindset with a proven track record of process improvement changes that

positively affect business outcomes.

  • Comfortable working in a high pressure, fast paced and dynamic environment with shifting priorities

based on fraud threats.

  • Self-motivated, dependable, adaptable, and detail-oriented individual with analytical, writing and

organizational skills.

  • Ability to read, analyze and interpret Federal and State banking statutes and regulations related to the Bank

Secrecy Act and fraud related provisions.

  • Ability to write reports and business correspondence.

  • Advanced computer skills (spreadsheet and word processing) with a focus on Excel; knowledge of and ability

to use internal bank systems; self-starter; excellent written and oral communication skills; excellent

organizational skills.


  • Education: High school degree required; college degree preferred.

  • Experience: Minimum of 5 years of experience in one or a combination of the following: fraud, Bank Secrecy

Act compliance, anti-money laundering, or investigations of financial crimes transactions in a depository

institution. Minimum 3 years supervisory or management experience.

  • Certifications/Specific Knowledge: CAMS (Certified Anti-Money Laundering Specialist) and/or CAFP

(Certified AML and Fraud Professional) and/or CFE (Certified Fraud Examiner) certification preferred.


Required annual compliance training; New Employee Orientation


Must be able to effectively access and interpret information on computer screens, and in a variety of documents,

reports, spreadsheets, images and transaction monitoring platforms. This position requires a large amount of time

in front of a computer.


Telecommuting roles, no matter if hybrid or 100% full time telecommuting, must have a secure home office

environment that is free from background noise and distractions. Telecommuters must also have a reliable private

internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.

Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come

to meetings as needed.

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FIU Team Lead/Fraud Investigations (Remote Capability)

South State Bank