HealthFitness has a great opportunity for a full-time Fitness Program Manager. In this position, you will be required to work at two different locations in the Redmond, WA area, Bothell and Redmond. You will be responsible for all aspects of the Corporate Fitness Center site and be supported by an offsite Contract Manager. These two locations are part of a larger multi-site account. You will be expected to work independently, have strong customer service skills, strong administrative skills, and a willingness to problem solve frequently. You will be responsible for overseeing on-call group exercise and personal trainers at both sites. Experience in personal training and group exercise are encouraged but not required.
Duties & Responsibilities:
Manages membership billing and fee collection with heavy administrative duties related to reporting and membership management, along with data and record keeping.
Oversees and promotes all programming within designated sites; coordinates the development, implementation and delivery of activities, promotions, programs and special events.
Performs staff responsibilities as appropriate including floor supervision, facility oversight, fitness testing, exercise prescription, new member facility and equipment orientations, personal training and group exercise class instruction. Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues.
Facilitates the close alignment of programs with the client's business needs, employee culture and corporate health strategies. Utilizes standard HealthFitness programs whenever possible to meet client needs.
Provide exceptional customer service.
Other duties as needed/assigned.
Education, Experience & Certifications:
Bachelor's Degree in Exercise Science, Health Promotion, Kinesiology or related discipline.
1.5+years related industry experience, 1+ years of program management and prior staff supervisory experience, or equivalent combination of education and experience.
Current First Aid and CPR certifications from the American Heart Association, American Safety & Health Institute or American Red Cross.
Industry recognized Group Exercise certification.
Personal Training industry certification from ACE, ACSM, AFAA, NSCA, NASM.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, or disability.