University Of Arkansas System Little Rock , AR 72215
Posted 3 days ago
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
12/24/2024
Type of Position:
Staff
Workstudy Position:
No
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas Pulaski Technical College
University of Arkansas
UA
For general application assistance or if you have questions about a job posting, please contact Human Resources at (501) 812-2839.
Department:
Student Accounts
Department's Website:
Summary of Job Duties:
Communicate with students related to resources available for payment for UAPTC courses
Collaborate with financial aid and registrar related to students' account standing
Perform the general financial accounting and reporting functions for all accounts receivables of the college, including student accounts, catering sales, facilities rentals, non-credit billing, and collection activities.
Compiles reports and drafts correspondence related to collections, status of accounts, and payment records.
Establish and maintain collaborative and effective working relationships with a diverse group of individuals, including faculty, staff, students, parents, and peers on campus and at other institutions.
Promote and enhance customer service operations.
Provide accurate and timely communications to students and members of the College community regarding billing/student accounts. Ensure that all communication vehicles (web, text, email, intranet, print materials, phone, etc.) provide consistent and updated student billing information.
Ensure compliance with all institutional, state, and federal policies and procedures related to student account transactions, catering sales, facilities rentals and collection activities.
Administer deferred payment plan program and web-based payment processes.
Reconcile student billing ledger to general ledger and financial aid accounts.
Maintain a complex automated student billing and receivables system that interfaces with other components of the administrative computing system.
Analyze student account transactions for trends, inconsistencies, and areas for improvement.
Collaborate with bookstore vendor and IT department to maintain accurate information between systems.
Responsible for external reporting such as 1098T statements and state tax offset program.
Maintain and monitor phone queue, ensuring high customer service.
Manage refund delivery process to students, ensuring accuracy and timely communication.
Performs other duties as assigned.
Qualifications:
Bachelor's Degree in business, finance or a field related to education or student communications
Related experience may be substituted for degree requirements.Customerserviceexperience
Additional Information:
Salary Information:
$42,436
Required Documents to Apply:
Cover Letter/Letter of Application, Resume
Optional Documents:
Special Instructions to Applicants
Recruitment Contact Information:
Human Resources
humanresources@uaptc.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry
University of Arkansas
We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Pulling, Pushing, Reaching, Walking
Occasional Physical Activity:
Kneeling
Benefits Eligible:
Yes
University Of Arkansas System