First Year Experience Specialist

Job Description

The goals of the Eagle Achievement Center are to promote student academic success, increase retention, and provide services to empower student development. The First Year Experience Specialist assists with the development of the New Student Orientation program at Coppin State University. The targeted population of students includes first-year and transfer students.

ESSENTIAL RESPONSIBILITIES:

• Plan and execute student activities designed to enhance the New Student Orientation program.

• Maintain data.

• Lead outreach initiatives to enhance participation.

• Assist with the supervision and training of New Student Orientation Leaders.

• Update NSO webpage.

• Organize and implement NSO program in collaboration with the First Year Experience Coordinator, and Student Experience Director.

• Complete other assigned tasks aligned with functions of First Year Experience and other Student Experience offices.

• Assist in planning and coordinating activities involved in organizing programs and events for first year, second year, careers services.

• Coordinate unit communications.

• Facilitate student engagement by recommending resources, conducting referrals, and supporting overall services of the Eagle Achievement Center.

• Facilitate high quality engagement that promotes academic success and student satisfaction for all undergraduate students, especially high performing students.

• Participate in eagle Achievement Center sponsored programs and events.

• Assist in execution of policies, procedures, reporting, and assessment of assigned retention initiatives.

• Other duties as assigned.

Required Qualifications

EDUCATION:

• Bachelor's degree in school Counseling, Psychology, Education, Social Work, Higher Education Administration, or closely related field.

• Master's preferred.

EXPERIENCE:

• Minimum of three (3) years' experience in student engagement, experiences, or professional experience in a higher education environment in student support services.

• Experience in coordinating events and programs.

• Experience in providing services and support for first-year students.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Exceptionally strong organizational, interpersonal and communication skills.

• Demonstrated creativity, flexibility, and comfort in working with diverse populations.

• Ability to develop and maintain recordkeeping systems and procedures.

• Student centered, self-starter with working knowledge of first year experiences, especially for first-generation students.

• Strong critical thinking, communication, and people skills.

• Ability to work as a team member and independently while developing strong collaborative relationships with colleagues, students, student services, and academic services units.

• Ability to exercise excellent professional judgment and discretion, making decisions on a regular basis that impact student welfare and success.

• Ability to work with students of diverse backgrounds.

• Ability to work under minimal supervision to meet deadlines, manage multiple tasks, and prioritize duties.

• Knowledge of student development and resources to promote student success.

• Ability to maintain highly confidential information.

• Exceptional knowledge of Microsoft Office Suite programs.

Preferred Qualifications Conditions of Employment

• Occasional evening and weekend work for events required.

• Occasional travel required for retention initiatives and professional development.

• Ability to lift and carry small parcels, packages, and other items as needed for outreach to students and retention programs and events.

Position Detail Information

Position Detail Information

Posting Number ST2024-0026 Position End Date (if temporary) 09/30/2024 Open Date 03/18/2024 Close Date 05/07/2024 Open Until Filled No Special Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

• What is the highest level of education attained?

• GED

• High School Diploma

• Technical Certificate

• Associates Degree

• Bachelors Degree

• Masters Degree

• PhD

• None of the above

• How many years of experience do you have in this type of position?

• 1 - 3 years

• 4 - 6 years

• 7+ years of experience

Applicant Documents

Required Documents

• Resume

• Cover Letter/Letter of Application

Optional Documents