First Assistant Manager - Restaurant & Theatre

Regal Cinemas Corporation Las Vegas , NV 89134

Posted 2 months ago

Summary: The First Assistant is a full-time salaried employee. The First Assistant must understand the overall operation of the location. This includes proactively leading the team to ensure achievement of business goals in revenue, expense, profitability, guest satisfaction, inventory control, and employee morale as well as acting as a representative of Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities include the following. Other duties as assigned.

  • Regular and consistent attendance

  • Must be of legal age to sell and/or serve alcohol per state and/or local laws

  • Upholding and administering all Regal policies and brand standards as outlined in the Regal Operations Manual and corporate directives

  • Ensure all cash management policies and procedures are adhered to always

  • Monitor risk management as it pertains to the theatre (employee/guest safety, loss prevention, proper handling of food and alcohol, emergency situations, and the proper handling, reporting, and investigating of accidents

  • Comply with all food safety rules, laws, protocols, and standards. Adhere and maintain all Health Department rules and regulations

  • Responsible for prompt reporting of accidents, incidents, and business interruptions per operating protocols

  • Hiring, training, developing, mentoring, supervising, counseling, scheduling, and terminating (after conferring with the Human Resources Manager) of any employee

  • Train staff in specific positions including server, box office, food runner, and bartender; cross-train as needed

  • Train kitchen staff in specific positions and cross-train as needed.

  • Ensure required alcohol certification and training are current where applicable

  • Properly administering all required paperwork and upholding all company policies

  • Maintain projection and sound technology to ensure impeccable sight and sound experience for guests

  • Must have working knowledge of all systems in booth and projection technology, including maintenance, programming, TMS operation and all related projection skills

  • Ensure facilities are cleaned and maintained consistent with Regal standards every day

  • Direct kitchen and bar maintenance and sanitation program

  • Ensure proper use of all equipment

  • Schedule and oversee necessary maintenance and repairs on kitchen appliances by performing minor repairs and obtaining qualified personnel for larger maintenance projects

  • Supervise theatre maintenance including the interior, building and grounds where applicable by performing minor repairs and obtaining qualified personnel for larger maintenance projects

  • Optimize profits by maintaining strict cost controls, including but not limited to payroll, cost of goods and other supplies required for daily operations

  • Maintain strict inventory controls for all food and beverage supplies, janitorial supplies, and projection bulbs

  • Maintain accurate inventory controls for all food and beverage supplies, janitorial supplies

  • Order supplies, food, alcohol, and ingredients based on rapidly shifting demand to ensure no out-of-stock products

  • Control inventory, shortages, and spoilage levels and investigate inconsistencies

  • Conduct full weekly inventories

  • Create schedules for staff to ensure staffing levels meet the demand while controlling labor costs

  • Responsible for completion of daily theatre inspections and subsequent corrective actions if applicable

  • Responsible for completion of daily kitchen logs (cooling & reheating, food temperatures, refrigerator/freezer temperatures and sanitizer solution)

  • Ensure that all food and beverage items are consistently prepared and server per Regal's recipes, portioning, cooking and serving standards

  • Ensuring guest satisfaction smile, greet, and thank all guests.

  • Take prompt, appropriate action to turn dissatisfied guests into repeat guests

  • Responsible for guest relations, marketing and promotions of feature film engagements, efficient scheduling of movie show times and the timely delivery of show times to all proper channels

  • Respond personally to guest questions and complaints

  • Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other form of payment or accountability deemed applicable by Regal

  • Keep updated on recipe changes

  • Measure and assemble ingredients for menu items

  • Ensure that all food and beverage items are consistently prepared and served per Regal's recipes, portioning, cooking and serving standards

  • Expedite food from the kitchen

  • Collaborate with the managers and cooks to prepare meals

  • Properly store food items at appropriate temperatures

  • Knowledge and compliance with all food safety rules, laws, protocols, and standards.

  • Adhere and maintain all Health Department rules and regulations

  • Rotate stock items as per established procedures

  • Restock kitchen for subsequent shifts

  • Ensure that the food prep area and kitchen are cleaned and sanitized at the end of your shift

  • Maintain a "clean as you go" approach throughout shift

  • Knowledge and compliance of dress code

  • Maintain excellent personal hygiene

  • Ensure lost and found items are handled in accordance with Regal policy

  • Abide by all federal and state laws regarding breaks and/or meal periods

  • Completed or in the process of completing the management certification program

  • Must be SDS trained

  • Obtain food handlers card where applicable

  • Obtain ServSafe Food Manager Certification

  • Reviewed and understand the Regal Operations Manual

  • Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

RequirementsQualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Degree in Business and/or equivalent, two years management or supervisory position with experience in restaurant or VIP/luxury theatre concept. Experience in high volume hospitality environment.

Assigned duties will include the selling/serving of alcohol and it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

Language Ability:

Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.

Math Ability:

Perform calculations with speed and accuracy, and identify and correct errors.

Reasoning Ability:

Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and implement solutions. Take action beyond what is necessarily called for, and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.

Computer Skills:

Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity, and perform mechanical tasks as necessary.

Personal Skills:

Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives. Continually set a standard of professionalism for others to follow and install leadership traits in subordinate employees.

Supervisory Responsibilities:

Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training and coaching of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Restaurant General Manager Restaurant Manager Restaurant Assistant Manager

Pilot Flying J

Posted 5 days ago

VIEW JOBS 11/8/2018 12:00:00 AM 2019-02-06T00:00 Job Description Store Number: 341 Drive your Future! Pilot Flying J is seeking an efficient and flexible Restaurant General Manager who will handle our high-volume, quick service restaurants. You will be accountable for the financial and operational performance of the restaurant. The Restaurant General Manager will also be: * Ensuring excellent hospitality and customer service * Creating a positive work environment for team members * Implementing Human Resource decisions As a Restaurant General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. You will also ensure that the restaurant is in compliance with all local, state and federal regulations. Additional responsibilities for the Restaurant General Manager include: * Ensuring customer satisfaction * Compiling work schedules * Performing P&L analysis * Controlling inventory What Are We Looking For? As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: * Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results * Previous management proficiency in high volume retail with P&L accountability * Ability to work a flexible schedule of nights, days, weekends and holidays Benefits: * Nation-wide Medical Plan/Dental/Vision * 401(k) * Flexible Spending Accounts * Adoption Assistance * Tuition Reimbursement * Flexible Schedule * Weekly Pay 3812 East Craig Road North Las Vegas NV 89031 Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you! Pilot Flying J North Las Vegas NV

First Assistant Manager - Restaurant & Theatre

Regal Cinemas Corporation