Fire/Ems Technical Assistant

Join an organization that understands that work culture and work/life balance are so important to the happiness of our employees!  Come join the Gateway family where a generous vacation and benefits package is the norm. Sick and Vacation time (prorated) available on Day 1, as well as Medical, Dental, and Vision benefits should you elect to enroll!

The Fire/EMS Technical Assistant will be responsible for providing district-wide support to the Emergency Medical Services (EMS) and Fire programs while following prescribed procedures.

This position reports to the Fire/EMS Program Director.

See for yourself how our employees are the foundation of our students' continued success!

Apply today to join the Gateway Family!

Essential Functions:

• Provide comprehensive administrative support to assigned programs.

• Coordinate course offering schedules and issue instructor assignments.

• Gather, record and maintain student records, required documentation, completed certifications, etc.

• Prepare and gather data for accreditation requirements and required reporting.

• Coordinate and actively participate in recruitment and outreach events and activities.

• Coordinate and maintain instructor certification renewals schedule.

Additional Responsibilities:

• Regularly review and optimize processes to eliminate redundancy and enhance overall efficiency.

• Perform other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

MINIMUM QUALIFICATIONS:

• 2 years (4,000 hours) of experience in an Emergency Service occupation

• 1 year (2,000 hours) of customer service experience

• Proficient in using Microsoft Word, Excel and Google Workspace

DIVISION/LOCATION:  School of Protective and Human Services/ Burlington

COMP GRADE:  25

FLSA DESIGNATION:  Non-exempt 

START DATE: ASAP

CONDITIONS OF EMPLOYMENT:

• Candidates must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available.

• Employment is contingent upon an acceptable background

• Flexibility is needed to accommodate day, evening and weekend student & business needs 

GuideNot ApplicableActivity is not applicable to this occupation

OccasionallyOccupation required this activity up to 33% of the time (0 - 2.5+ hrs/day)FrequentlyOccupation required this activity from 33% - 66%% of the time (2.5 - 5.5+ hrs/day)ContinuouslyOccupation required this activity more than 66% of the time (5.5+ hrs/day)

Physical DemandsPhysical DemandsFrequency

Lift/CarryFrequencySittingFrequently

0 - 10 lbs

FrequentlyStandingOccasionally

11 - 20 lbs

OccasionallyWalkingOccasionally

21 - 50 lbs

OccasionallyReaching OverheadOccasionally

51 - 100 lbs

Not ApplicableReaching at or Below Shoulder LevelOccasionally

Over 100 lbs

Not ApplicableKeyboardingFrequently

StoopingOccasionally

Push / PullYes / NoCrouchingNot Applicable

12 lbs or less

OccasionallyKneelingNot Applicable

13 - 25 lbs

OccasionallyCrawlingNot Applicable

26 - 40 lbs

Not ApplicableClimbing Ramps or StairsOccasionally

41 - 100 lbs

Not ApplicableClimbing Ladders, Ropes or ScaffoldingNot Applicable

Over 100 lbs

Not ApplicableDrivingOccasionally

Traveling - overnight stay(s)Not Applicable

Hearing RequirementYes / NoCommunicating VerballyFrequently

One-on-one (in person)YesFar Visual Acuity: clarity to see 20' or more

Not Applicable

Group or conference (in person)YesNear Visual Acuity:  clarity to see 20' or less

Occasionally

TelephoneYes

Other SoundsNo

Environmental ConditionsWorking ConditionsFrequency

Noise Intensity LevelFrequencyHumidity: non-weather related

Not Applicable

QuietContinuouslyExtreme Cold:  non-weather related

Not Applicable

ModerateOccasionallyExtreme Hot:  non-weather related

Not Applicable

LoudNot ApplicableWorking OutdoorsNot Applicable

Very LoudNot ApplicableWetness: contact with water or other liquids

Not Applicable

Working ConditionsWorking ConditionsFrequency

Working ConditionsFrequencyWorking in Close Proximity to OthersOccasionally

Working interruptions

OccasionallyOpen Work SpaceFrequently

Stressful situations

OccasionallyWorking in a confined space

Not Applicable

Exposure to offensive odors

Not ApplicableExposure to a computer screen Frequently

Required uniform supplied by department

Not Applicable

To provide equal employment, advancement, and learning opportunities to all individuals, employment and student admission decisions at Gateway will be based on merit, qualifications, and abilities. Gateway will not discriminate against any employee, applicant for employment, student or applicant for admission, in any program or activity that it operates, on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable federal law (link is external) (Download PDF reader) (Download PDF reader) (Download PDF reader)  and state law (link is external) (Download PDF reader) (Download PDF reader) (Download PDF reader), including but not limited to Title IX, Title VI/VII, and the Wisconsin Fair Employment Act.

Gateway Technical College is an Equal Opportunity/Access Educator/Employer operating under an Affirmative Action Plan. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact the Office for Equal Opportunity and Civil Rights at 262.564.3062 (Wisconsin Relay 711) or compliance@gtc.edu.

Violations of this policy can be reported at gtc.edu/eeo (civil rights) or gtc.edu/TitleIX (sex-based discrimination and sexual misconduct).