Fire Service Technician

Kastle Systems Silver Spring , MD 20901

Posted 2 months ago


Founded in 2003, Urban Alarm, a Kastle Systems company, began with a vision to create a different kind of security company: one familiar with and invested in its community and the daily lives of the people in it, not just with the equipment installed in their living spaces. As you see our recognizable fleet of black UA vehicles in your neighborhood more and more, our hope is that they serve as a reminder that we're working to make your community a safer place. Urban Alarm customers are a mix of commercial, institutional, and property management organizations as well as homeowners. By utilizing the best systems and state-of-the-art technologies, Urban Alarm maintains high standards for training and expertise. Services we provide include security system design and installation, door access systems for offices, campuses, and multi-unit commercial / residential properties; and video monitoring applications.

We are hring a Fire Alarm Test, Inspection and Service Technician


  • Perform commercial fire alarm system test and inspections.

  • Perform routine service and maintenance of commercial fire alarm systems.

  • Complete electronic test and inspection forms on tablet and laptops.

  • Communicate and coordinate with office and customers to provide the best possible customer experience.

  • Prepare for inspections by reviewing plans and documentation.

  • Specify accurate scopes of work for service identified in test and inspections.

  • Perform system repairs as needed.

  • Maintain records by documenting all work using mobile phone app.

  • Maintain customer rapport by resolving concerns and answering questions.

  • Maintain safe and secure work environment by following safe practices and keeping security information confidential.

  • Update job knowledge by participating in educational opportunities, reading technical publications and working with demonstration products.

  • Opportunity for training, manufacturer certifications, and professional development on Commercial Fire Alarm Systems


The ideal candidate should have extensive experience in:

  • the installation, maintenance, and or test and inspection of Commercial Fire Alarm Systems
  • effective communication with customer
  • experience in system documentation
  • coordinate deployments with customer and company office
  • NICET certifications and other professional licensing and credentials preferred

Other Eligibility Requirements

Candidates must pass criminal background check, drug screening, and hold and maintain clean driving record

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to lift, move, or carry items weighing up to 75 lbs. The employee must frequently walk, balance, climb stairs and ladders while bearing weight. Must be able to work while arms are extended above head.

Must be able to see, hear, with or without an accommodation. Position requires the individual to be able to distinguish between color vision. Must have full range of motion, gross and fine motor skills, able to manipulate and grip small items and use hand tools. Electrified tools and devices;

May be required to sit for long period of time at a desk performing sedentary work. The employee is occasionally required to use repetitive motion using a keyboard, mouse, and telephone.

Work Environment

This job operates in a different types of environments including professional climate controlled office environment and active constructive sites. In addition, individuals on occasions may have exposure to the elements when performing job duties at active construction sites, places without HVAC, or in confined spaces (closets, basements); will work with electricity. Some local travel rewuired.

Equal Opportunity Statement

Kastle Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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Fire Service Technician

Kastle Systems