Fire & Security Service Tech

Red Hawk Fire And Security East Syracuse , NY 13057

Posted 3 months ago

Technician/Installer

  • Troubleshoot several different fire alarm a systems and understand how to split a circuit to effectively troubleshoot ground faults

  • Responsible for reading and understanding assigned project documentation and work orders including scope of work for inspections, and determine if additional information is needed

  • Available for scheduled "on-call" to respond to emergency service calls

  • Exhibit effective customer service skills by consistently communicating with Service Coordinator, Dispatcher, Management, and Customers to ensure complete customer satisfaction experience.

  • Perform other duties as assigned, including attending training classes when offered.

  • Follow troubleshooting guidelines and refer to technical/parts manuals, change notices and bulletins, modification notices, etc. in order to diagnose & repair equipment or systems. All work performed, whenever possible, should be reviewed with the customer.

  • Complete monthly vehicle reports in a timely manner. Maintain accurate truck inventory to ensure timely response to customer needs.

  • Partner with sales to grow and protect the service segment of our business

EOE AA M/F/Vet/Disability


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Fire & Security Service Tech

Red Hawk Fire And Security