City Of Raleigh North Carolina Raleigh , NC 27611
Posted 1 week ago
The Fire Data & Strategic Analyst is devoted to providing development and implementation of technology-based solutions, focusing on business process improvement, business requirements definition and business systems design. Work involves collecting, analyzing and interpreting business process information to identify the scope and impact of business problems. Additional duties include documenting process workflow, writing projects that define strategy, resources and timeframes, facilitating team meetings, identifying problems and determining strategic solutions, either technological, business process or staffing related, facilitating implementation of business and/or technology solutions including acceptance testing process, and extracting business data from systems and prepare reports and presentations.
Updating and coordinating the departmental business plan and annual report
Managing and coordinating all departmental policies and procedures
Compiling and collaboration of departmental performance measures and benchmarking data
Creation of predictive mapping through GIS and other tools to plan for new fire station locations
Serving as departmental liaison to City Planning for Fire review of annexation and rezoning cases
Serving as departmental liaison to Construction Management for Fire construction projects
Developing and coordinating short and long range departmental strategic plans
Attending and presenting at City Council meetings, which may require after-hours participation
Education and Experience:
Bachelor's Degree in information technology or related field and one year of business systems analysis experience
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation
Knowledge of:
Principles and practices of business process analysis and documentation
Principles and practices of program administration and management
Principles and applications of critical thinking and analysis
Principles and methods of qualitative and quantitative research
Best practices, trends and emerging technologies
Project management principles
Modern budget practices
Applicable federal, state and local laws, codes, regulations
Customer service principles
Specialized equipment relevant to area of assignment
Modern office technology
Skill In:
Public speaking to deliver presentations and answer questions at public meetings and events, such as City Council, on behalf of the department.
Developing and maintaining business process documentation
Providing analysis of processes and systems and defining business requirements
Prioritizing and managing processes and project activities
Gathering data, analyzing findings and applying logic and reason
Researching industry trends, solutions and best practices
Interpreting, monitoring and reporting data and statistics
Authoring and preparing original reports, technical documents and resource materials
Organizing and maintaining documentation, data, records and files
Coordinating deadlines and prioritizing competing demands
Developing and providing training and supporting education materials
Interpreting and applying applicable laws, codes, regulations and standards
Providing customer service
Utilizing a computer and relevant software applications
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction
ADA and Other Requirements:
Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working Conditions:
Work is routinely performed in an indoor, office environment.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
City Of Raleigh North Carolina