Fine Jewelry And Watch Valuation Manager - Gemologist- New York

The Realreal New York , NY 10022

Posted 2 weeks ago

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, were growing fast and fundamentally changing the way people buy and sell luxury a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. Were proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundations prestigious CE100 USA.

This position will report to the Sr. Director of Fine Jewelry and Watches. Key areas of responsibility include facilitating client facing appointments, ensuring a luxurious client experience. The Valuation Manager should have an entrepreneurial spirit and be dedicated to growing their respective office.



Responsibilities:

  • Facilitate all Valuation office appointments, working with clients to provide a relaxed non-contentious experience that educates them on the value of their jewelry and watches in our marketplace.
  • Coordinate with Regional Director of Sales and Luxury Manager team to ensure that we are booking appointments for the Valuation office, and supporting the effort to increase Fine Jewelry and Watch receipts in the Valuation Office region.
  • Maintain a strong understanding of pricing trends and the sell thru velocity of Fine Jewelry and Watches in our marketplace by working with Pricing and Authentication team.
  • Accountable for the sell thru and velocity of all product brought in through the Valuation Office.
  • Accountable for the conversion rate of appointments to consignments.
  • Work closely with Sales team and Senior Director of Fine Jewelry and Watches to execute lead generation strategies.
  • Handle all other requests as necessary to support the Valuation office as determined by Senior Director of Fine Jewelry and Watches.

Requirements

Skills and Abilities:

  • Passion for delivering a luxury experience each and every day.
  • Gemological identification experience along with pricing expertise.
  • Knowledge of watch industry pricing and authenticity.
  • Polished, professional presentation skills.
  • Ability to handle multiple complexes, time-sensitive situations while remaining calm, cool and collected.
  • Effective communicator (both verbal and written).
  • Demonstrates the skill and willingness to take initiative and to pro-actively anticipate organizational needs including the ability to meet external and internal deadlines as required.
  • Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes.

Qualifications:

  • Bachelor's degree from accredited college or university.
  • 2-5 years experience working in the luxury space in a customer facing role.
  • Sales experience encouraged.
  • Graduate Gemologist certification from the Gemological Institute of America required.
  • Team player able to work effectively and collaboratively across all departments to meet goals and deadlines.

Benefits

The RealReal is the leading full-service online luxury resale marketplace in the United States. Only The RealReal offers customers access to authenticated designer fashion and fine art in curated sales. Our designer brands include such leading names as Chanel, Hermes, Louis Vuitton, Gucci and Prada, all at up to 90% off original retail. The RealReal takes possession of all items prior to sale in order for its merchandising and curatorial teams, authentication specialists and skilled gemologists to evaluate each item.

We have an award-winning leadership team with a proven track record of success and we are experiencing hyper-growth. This is a unique opportunity to be part of a VC funded start-up that is changing the marketplace. Founded in 2011, we are one of the few online resellers to authenticate and photograph every piece of merchandise on our site. In addition to winning POSH and Fashpreneur Awards, The RealReal has been featured on The Today Show, USA Today, Fortune, Glamour, and Elle. TheRealReal offers a competitive salary, stock options, 401k with company match and a full menu of benefits. Join our team and make some history!
Find us: www.therealreal.com
Follow us: twitter.com/TheRealReal1
Like us: facebook.com/TheRealRealPage

Follow us: pinterest.com/therealreal

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