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The Financial Transaction Processing Specialist is a specialized, customer-focused position responsible for providing the highest level of service and support to all clients (e.g. internal client, external client, employee, and prospects). This position will provide timely and accurate transaction processing of exception and miscellaneous items related to payroll, billing, and job file maintenance with an emphasis on auditing, quality assurance, contract compliance and controls. Examples of exception processing will include but not limited to invoice adjustments, payroll discrepancies, and various other requests.
The Financial Transaction Processing Specialist will also maintain client accounts in the system. Due to the nature of the transaction processing and client maintenance requests, the Financial Transaction Processing Specialist must be familiar with special billing and job set-up requirements of all clients, including those with special invoice update procedures.
Process invoice adjustments, payroll discrepancies, and other various requests.
Provide timely and accurate transaction processing of exception and miscellaneous items related to payroll and billing with an emphasis on auditing, quality assurance, and controls.
Maintain client accounts, including site location, mailing and billing information in accordance with department and company policies, with an emphasis on contract review.
Review client documentation such as contracts, amendments and email approvals for financial terms and conditions.
Process supplemental wage checks including bonuses, severances, awards, and retroactive payments within 48 hours.
Process payroll discrepancies within 48 hours.
Proactively identify, research, and record any payroll related discrepancies.
Process invoice adjustments within 48 hours.
Maintain client accounts, including site location, mailing and billing information within 48 hours.
Assist with special projects as assigned.
Required Skills and Experience:
The ideal candidate will have a Bachelor's degree, Business or Accounting is preferred. We require at least one year experience in payroll/billing plus solid working knowledge of basic accounting concepts.
Must be detail oriented and possess the ability to perform in a high-volume work environment while meeting tight deadlines.
Partner with management to identify, recommend, and implement process improvements.
Ability to adapt when implementing new processes and procedures
Strong analytical, planning, organization and problem solving skills. Ability to manage multiple tasks or projects
Excellent customer service skills
Outstanding written and oral communications skills
Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.
Allied Universal Security