A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.
BXT (Business, Experience and Technology) is a fluid, tailored approach to solving business challenges built around facilitating meaningful dialogue between different perspectives. This is a global Initiative across the firm to bring the best of business, experience and technology teams together to better compete against big consultancies and creative agencies alike.
Job Requirements and Preferences:
Minimum Degree Required:
Minimum Years of Experience:
Additional Educational Preferences:
Degrees in Science or Engineering may be considered.
Certified Treasury Professional (CTP)
Demonstrates intimate knowledge and/or a proven record of success in product and solution focusing on Corp and Commercial cards,, commercial payments, transaction banking, or payment hub solutions.
Demonstrates intimate abilities and/or a proven record of success in payment processing and financial services, and success contributing to or managing specific work streams that involve the following areas:
Understanding of Global Transaction Banking and Cash Management products;
Working Functional knowledge of money movement capabilities for High Value, Low Value and Instant Payments;
Working knowledge of global clearing and market infrastructures (Fed, CHIPS, CHAPS, TARGET2, SWIFT ETC);
Working knowledge of Correspondent banking structure and NOS/VOS accounts;
Working knowledge of transaction life cycles of payment products and solutions (e.g., wires, ACH, check, money transfer, and card solutions);
Working knowledge in financial operations, including settlement operations, reconciliation, and exception processing;
Working knowledge of operations and administration of Financial Services businesses;
Working knowledge of data and payment systems interactions including IT tools and technology; and,
Working knowledge of documentation and the identification of key controls within payment transaction lifecycles.
Demonstrates intimate abilities and/or a proven record of success in working collaboratively and independently to address client needs by:
Participating in client discussions and meetings actively;
Communicating a broad range of offered consulting services;
Managing workstream(s) or small team engagements;
Preparing concise, accurate documents, including utilizing PC applications including Microsoft Word, Excel, PowerPoint and Project to write and deliver proposals to prospective clients; and,
Maintaining project economics while maintaining flexibility for unanticipated issues.
Demonstrates intimate abilities and/or a proven record of success leading large teams through the design and implementation of changes to Operations, including people, process and technology including the following areas:
Leading the delivery of significant business results that utilizes strategic and creative thinking, problem solving, individual initiative;
Leading project work streams, emphasizing the ability to build collaborative relationships with team members and clients;
Coaching others including building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification and feedback;
Communicating complex information effectively in written and verbal formats to various situations and audiences;
Conducting and managing market research and quantitative and qualitative analyses, including the synthesis of complex data into meaningful insights and the ability to grasp readily analytical frameworks and employ them effectively to either qualitative or quantitative evidence;
Leading and delivering projects including bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members;
Managing delivery from project scoping to conclusion, while consistently keeping the client's goals in mind;
Developing and growing team members;
Communicating complex information effectively;
Approaching new projects with an open mind;
Demonstrating empathy for coworkers and customers;
Learning from mistakes and ask for help when needed; and,
Believing in the value created by diverse teams and can adapt to a variety of working styles.