Please note: The final location for this position will be determined upon a later date, based on branch needs within a nearby radius.
This position is responsible for providing a best in class customer experience while assisting new and existing customers through needs based conversations and providing appropriate solutions to meet their immediate, short term and long term financial needs. This position travels to multiple branch locations to fill critical staffing needs, which requires a high degree of flexibility during open hours of all branches in the region.
Provide excellent customer experience
Build customer relationships through needs based conversations
Identity and close sales opportunities to contribute to personal and branch goals
Perform basic customer and cash transactions
Balance cash each day
Participate in sales outreach strategies including outbound calling
Promote the branch's overall growth through the development and retention of new and existing customers
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Proficiency in digital channel technology and ability to educate customers
Other duties as assigned
This position is supervised by branch leadership and reports to the Float Team Manager.
Requirements Education & Experience
High school diploma or equivalent required, Associates Degree preferred
Previous cash handling experience preferred
Previous customer service experience required
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Ability to travel to multiple branches within a business day
Able to stand for extended periods of time and lift objects up to 30 pounds
We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran.
We maintain a drug-free workplace
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Union First Market Bank