I believe that better care begins at home.
Compassionate care, uncompromising service and clinical excellence that's what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, including Gentiva, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
As the Financial Services Unit Supervisor - Authorizations and Eligibility, you will:
Supervise daily eligibility and authorization activities to ensure maximum efficiency. Provide guidance and direction to staff, covering all aspects of eligibility and authorization standards/procedures, ensure adherence to policies and procedures, and initiate correspondence to insurance companies.
Supervise eligibility and authorization management functions and maintain assigned portfolios at acceptable levels.
Provide guidance and assistance to management at branches assigned on eligibility and authorization issues.
Develop and implement plans to ensure eligibility and authorization are within stated objectives.
Supervise the maintenance of the provider manuals, patient information updates, and various logs.
Ensure that eligibility and authorizations are within the established time frames and that customer service guidelines/guarantees are adhered to. Keep abreast of eligibility and authorization regulations/requirements, and communicate changes to all pertinent personnel.
High School Diploma or the equivalent.
A minimum of three years healthcare related eligibility and authorization experience.
Some experience in a lead or supervisory role generally required.
Strong knowledge of collection and accounts receivables procedures.
Effective communication skills.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Gentiva Health Services, Inc.