Financial Relationship Associate (20 Hour) - North Lakeland

Regions Financial Corporation Lakeland , FL 33810

Posted 4 months ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to service customer needs, and assist in resolving end to end customer service inquiries. Financial Relationship Associates are responsible for providing an exceptional customer experience and contribute to improving the financial wellness of our customers. This position was previously known as a Teller role within our Retail bank.

At Regions, our mission is to make life better for our customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on the ability to bank when, where, and how they want. This requires an individual who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service.

Primary Responsibilities:

  • Provides a consistent optimal customer experience, primarily handling customers' transactional needs, including but not limited to processing teller transactions such as deposits, withdrawals, payments, and balancing

  • Works to create and establish relationships with customers, remaining well-informed about the customer's relationship with the bank

  • Educates customers on emerging bank technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier

  • Supports branch and fellow team members with achieving goals by assisting with basic tasks to aid in customer problem resolution

  • Refers customers to an internal team of experts when non-transactional financial needs are recognized

  • Ensures safe and sound banking practices, including adherence to all applicable laws and regulations

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

This position is incentive eligible.

Minimum Requirements:

  • High school diploma or GED

Skills & Qualifications:

  • Ability to assist customers with digital banking offerings

  • Strong customer service skills

Preferred Experience:

  • 1-2 years prior banking or customer service experience
  • 1-2 years prior cash handling or Teller experience

Location:Lakeland, Florida

EEO/AA/Minorities/Females/Disabled/Veterans


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Associate Lakeland Sq

J. C. Penney Company, Inc.

Posted 4 days ago

VIEW JOBS 10/16/2018 12:00:00 AM 2019-01-14T00:00 Operations Associate - Lakeland Sq Location: Lakeland, FL, United States - Lakeland Sq 3800 Us Hwy 98 N Ste 200 Job ID: 1044104 Date: Today Job Description General Description At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Responsibilities * Customer Service – You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Skills and Characteristics: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience Job Title: Operations Associate - Lakeland Sq Location: Lakeland, FL, United States - Lakeland Sq 3800 Us Hwy 98 N Ste 200 Job ID: 1044104 J.C. Penney Company Inc. Plano, Texas J. C. Penney Company, Inc. Lakeland FL

Financial Relationship Associate (20 Hour) - North Lakeland

Regions Financial Corporation