Penn State Health Shared Services
Work Type: Full Time
The Financial Navigator II is a patient-facing position responsible for pre-service financial clearance. This position improves the patients financial experience by providing transparency on payer requirements and the patients estimated personal financial liability, and by connecting patients with Financial Counseling pre-service if appropriate.
This position also provides concierge service and way-finding to ensure a smooth process for patient arrival and check-in. The primary role of the Financial Navigation II is to work directly with our patients with the most complex financial situations. This may be related to having resources from multiple payers or on-going conditions that produce financially significant costs. The purpose of the Financial Navigation team is to ensure that patients financial concerns do not create a barrier to receiving clinical care.
Experience in registration-related position or Financial Counselor I position (1 year min)
1 year pre-certification experience preferred
Associates Degree preferred
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
Penn State Milton S. Hershey Medical Center