Financial Counselor

Responsibilities

Kingwood Pines Hospital is a 116 bed facility located in the beautiful residential Kingwood community. We are located about 30 miles northeast of the Houston Medical Center. The hospital provides 24-hour emergency services. We serve children, adolescents, and adults for psychiatric and behavioral health. The hospital also has services in intensive outpatient and partial hospital program services.

Website: www.kingwoodpines.com

Click here for a virtual Facility Tour

Position Summary

The Financial Counselor will be responsible for consistently and accurately validating patient demographic information, verifying insurance and determining sources of funding, payment methods, collect co-pays/deductibles and resolving outstanding financial issues for patients prior to discharge.

Job Duties/Responsibilities

• Provide information to patients on costs, payment methods and alternatives to payments, including charity care.

• Compile financial disclosures and charity applications. This includes screening inpatients while they are in-house, with the goal of attaining eligibility determination prior to departure. Also follow up with patients post discharge to obtain any additional documentation and/or information.

• Provide answers to reimbursement questions regarding health-plan eligibility, benefit issues and co-pay requirements.

• Work with health insurance providers to determine coverage and benefit limits.

• Calculates payment requirements and informs patients of acceptable payment arrangements on balance, both current and previous.

Benefit Highlights

• Challenging and rewarding work environment

• Career development opportunities within UHS and its Subsidiaries

• Competitive Compensation

• Excellent Medical, Dental, Vision and Prescription Drug Plan

• 401(K) with company match and discounted stock plan

• Generous Paid Time Off

• Free Basic Life Insurance

Qualifications

• High school diploma or GED required.

• Minimum of two (2) years experience in hospital business office setting; or at least one year of experience in medical billing/collection field. Strong knowledge of payer guidelines and reimbursement policies. Must be highly proficient with Excel (Required)

• Strong time management skills. Stellar Customer Service skills. Effective interpersonal and communication skills. Ability to work independently and collaboratively within a team environment. Ability to organize, multi-task, and meet deadlines

• CPR and HWC Crisis Intervention training must be completed prior to beginning work.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.