Financial Counselor - Patient Access - Full-Time

The Financial Counselor performs procedures pertaining to all self-pay patients and patients who have insurance coverage but are unable to pay their out-of-pocket portion. Counsels patients to determine eligibility for programs that are available through the state welfare department and/or the financial assistance program at Woman's Hospital. Works closely with the Office of Eligibility in order to resolve issues that may cause a negative income on the cash flow of the hospital. Devises a payment schedule according to the guidelines of Woman's Hospital. Schedules and oversees the Financial Assistance Committee meetings in order to have documentation ready for review bimonthly. Acts as a buffer when the director and other managers are unavailable in order to prevent issues from escalating.

Requirements:

• High school diploma or equivalent.

• Certified with State of Louisiana as a Medicaid Application Specialist or obtain certification when the next certification class is available through the State of Louisiana.

• Five years hospital or healthcare business office experience (insurance, pre-certification, collections, Medicaid program of Louisiana, etc.).

Responsibilities:

• Sees patients in timely manner at Woman's Health Center for OB/GYN to qualify patients for the Charity Care Program or Medicaid.

• Obtains all required documentation and completes application per program imposed deadlines once patient is chosen for possible Medicaid or Charity Care Program. All Charity Care letters and/or forms are sent out within 3 days from request date.

• Demonstrates a thorough knowledge of the job and the ability to relay relevant information to patients regarding the Charity Care or Medicaid application process.

• Visits all potential Charity Care patients in their room with the intent of obtaining Charity Care or Medicaid applications as needed.

• Utilizes the Epic system every day to ensure all accounts are worked on in a timely fashion and are coded correctly.

• Utilizes vast knowledge of Charity Care approval and denial software for all Charity Care screenings.

• Any other duties as assigned by Woman's Hospital.

Schedule:

Full-Time

Monday - Friday

Pay Range:

Hourly/Non-Exempt

$14.00 - $20.00

A Work Experience with Purpose

Woman's is one of the largest specialty hospitals for women and infants in the United States. We are recognized throughout the country for our innovative programs, and we pride ourselves in surpassing the expectations of those we serve. Providing exceptional patient care and creating exceptional patient experiences are at the center of what we do at Woman's. Our team consistently exceeds state and national benchmarks for patient satisfaction.

Our employees, organizational culture, mission, vision, values, and benefits make Woman's a best place to work. In fact, for the 16th year in a row, Woman's has been recognized as a Best Place to Work by Modern Healthcare - making us the only healthcare organization to earn the distinction every year since the program's inception. We are proud of the level of care our staff provides to our patients and each other.

If you have any questions or would like to connect with one of our recruiters directly, please e-mail hrjobs@womans.org.

We are an equal opportunity employer and value diversity and inclusion at Woman's Hospital. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.