Financial Counselor I

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED.

ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC017110 Admissions

Summary:

M-F 8a-5p

Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.

Additional Information:

Required Education:

High school diploma or general education degree (GED)

Recommended Education:

Associate Degree

Required Work Experience:

Related Field

• 1 year of experience

Recommended Work Experience:

Administrative Support

• Direct_Epic experience

Required Certifications:

Recommended Certifications:

Certified Application Counselor (CAC) - Insurance Marketplace

Description

1.Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.

2.Works as an assister for the federally facilitated insurance marketplace.

3.Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.

4.Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.

5.Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts.

6.Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.

7.Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.

8.Performs other related duties as assigned.