Financial Counselor

HCA San Antonio , TX 78245

Posted 2 months ago

SHIFT: No Weekends

SCHEDULE: Full-time

Methodist Hospital is a 882-bed HCA facility located in San Antonio, Texas. Methodist is the largest hospital in the city and is known for its emergency services, cancer care, cardiology program, and more.

Schedule: Approximately 9:00 a.m. to 5:00 p.m. Mon - Fri

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:

  • Tuition Reimbursement/Assistance Programs

  • Moving, mortgage, and real estate assistance

  • 100% matching 401k based on years of service

  • Identity Theft Protection discounts

  • Auto, Home, and Life Insurance options

  • Adoption Assistance

  • Employee Stock Purchase Program (ESPP)

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!

As a Patient Financial Counselor, you will work directly in the facility providing unparalleled customer service to our patients. Our Patient Access Team is dedicated to exceptional customer service and to ensuring quality care can be delivered to our patients.

In this role you will:

  • Follow AIDET guidelines in all interactions with the patient

  • Demonstrates excellent customer service

  • In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house

  • Provide estimates to patients and/or physicians as requested

  • Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate

  • Follows all guidelines set forth in the Cash Handling policy

  • Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements

  • Assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications

  • Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies

  • Escalates any concerns as needed to Patient Access Manager/Supervisor

  • Enter pertinent insurance information into the HIS system (i.e. Meditech)

  • Enters appropriate notes for all patient encounters

  • Maintain professional image and implement excellent customer service to customers

  • Complete financial analysis and collect estimated patient liabilities

  • Follow up with patients for necessary signatures if they were incomplete at time of hospitalization

  • Attends in-service presentations, and completes mandatory education, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards

  • Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issue

Qualifications

  • High School Diploma or GED preferred

  • One year of related experience required

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World's Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ParallonBCOM

Notice

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Apply Now

Register Now

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Financial Counselor

San Antonio Behavioral Health

Posted 6 days ago

VIEW JOBS 11/20/2020 12:00:00 AM 2021-02-18T00:00 <p>We are looking for a meticulous, helpful Financial Counselor to assist patients with cost estimates, and to collaborate with external parties to ensure their financial coverage. The Financial Counselor will explain financial information, determine prospective patients’ ability to pay, provide education on free health care and Medicaid, and assist with the application process. You will educate patients on their financial obligations to the facility, and follow up with patients and other parties to ensure accuracy and completeness of information.</p> <p>To ensure success you need to be knowledgeable regarding payment options and processes, and have the ability to explain these to patients. Ideal candidates are customer-focused and have the ability to multitask with interruptions in a fast-paced environment.</p><p><strong>Financial Counselor Responsibilities:</strong></p> <ul> <li>Attending and participating in meetings, training and presentations.</li> <li>Completing financial applications.</li> <li>Furnishing patients and health care providers with estimates.</li> <li>Assisting patients with financial applications and arrangements.</li> <li>Collecting estimated liabilities from patients.</li> <li>Establishing health insurance benefits, conditions and requirements by making phone inquiries, and by using eligibility systems and the internet.</li> <li>Verifying patients’ employment details and other particulars.</li> <li>Reporting problems and concerns to supervisor.</li> <li>Complying with relevant rules, regulations, policies and procedures.</li> <li>Performing other duties as assigned.</li> </ul><p><br></p><p><strong>Requirements</strong></p><ul> <li>High School Diploma, GED, or suitable equivalent.</li> <li>2+ years work experience in customer service or related field.</li> <li>Proficient knowledge of medical terminology, billing practices and coding.</li> <li>Proficient computer skills.</li> <li>Proficient with MS Office Suites.</li> <li>Excellent communication skills, both verbal and written.</li> <li>Proficient mathematical skills.</li> <li>Outstanding people skills.</li> <li>Strong organizational skills</li> </ul> San Antonio Behavioral Health San Antonio TX

Financial Counselor

HCA