Financial Counselor, FT

Job Description

At Crestwood Medical Center, we believe in the power of diverse people to create team-oriented, compassionate care through collaboration, professional growth and leadership. We work hard each day to be a place of healing for patients and families in the community we call home. When joining the Crestwood family, you join our mission to improve our patients' quality of life and enhance the well-being of our community.

The Financial Counselor is responsible for verifying inpatient and observation patient benefits to determine each patient's financial responsibility. They will call and/or visit those patients determined to have a financial obligation for their hospital stay.

They will make an attempt to collect the payment. They are responsible for exercising good judgment in making decisions concerning accounts in order to secure payment arrangements. They conduct patient interviews to obtain registration information, complete required forms and obtains signatures. They are responsible for obtaining payment of patient due balances, assisting with acceptable payment plans and for completion of any research needed to resolve patient concerns directed to the facility after discharge .