Financial Counselor - Behavioral Health

El Dorado Springs, owned and operated by Lifepoint Behavioral Health, seeks passionate, patient-centric, and goal-oriented team members to join the team at our behavioral health facility. We specialize in compassionate behavioral health services, including high-quality, evidence-based mental health and substance use treatment.

Our philosophy is built on a psychosocial model of care and follows the core principles of resilience, recovery, and restoration. We offer a collaborative work environment, competitive compensation, flexible scheduling, and comprehensive benefits packages so you can focus on what matters-providing quality patient care. Join our team in Tucson, Arizona, and build a career that touches lives

The Financial Counselor provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility's services. Counselor assesses patients' financial ability, determines ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangement, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. Counselor is responsible for the accurate and timely verification of insurance benefits, to include: contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient's out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient's financial circumstances to ensure fair and reasonable repayment terms.

Education: High school diploma or equivalent required

Experience: Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.

License: Valid Driver's license preferred

Additional Requirements: May be required to work flexible hours and overtime. Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.