Financial Counselor

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.

• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.

• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.

• Complete adjustment forms for any charity or administrative adjustments for approval.

• Complete promissory notes for patients that request payment arrangements.

• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.

• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.