Financial Coach

The Organization

Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We're proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation.

One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

We are currently seeking a Financial Coach who will advance the institution's proud tradition of excellence in academics, student life and community service.

The Opportunity

You: You're an outgoing person and a financial aid expert whose passion is helping students overcome obstacles on the road to their academic and career success.

Your mission: We'll rely on you to educate students and parents about the importance of managing financial resources and planning for the future, and to coach them on possible options and alternatives for financing their educational goals.

A typical day: A portion of your day may be spent hosting a community event that you'd organized to increase the number of students applying for financial aid.

When you're finished there, you may head back to the office to follow up by phone with agencies that could assist our students through workshops and resources on debt management, tax preparation, financial literacy, etc. Finally, you might wrap up the day in a group session in a computer lab where you'll assist students with the submission of the Free Application for Federal Student Aid (FAFSA) and help them navigate the HCC financial aid process.

Next steps: If you always have the student experience in the forefront of your planning and execution, if you're a collaborator, an innovator and a person who gets things done, apply today!

Location

Houston is a city with limitless possibilities:

Third-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.

145 languages are spoken here.

Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.

Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo.

The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.

World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation's top institutions.

With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene.

Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and you're ready to join an amazing team, please apply right away.

It is the policy of the Houston Community College System to provide equal employment opportunities without regard to race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. Individuals with disabilities, who require special accommodations to interview, should contact the Employment Services Office at (713) 718-8565.

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

EDUCATION

Bachelor's degree required.

EXPERIENCE

Minimum of three (3) years work experience in a related field (i.e. financial aid, financial planning, banking, etc.) Bilingual in English and Spanish preferred.

Customer Service Experience

Experience working with security sensitive information and confidential records

Experience with word processing, database, spreadsheet and other computer skills

PeopleSoft experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Prior employment in a job with a great deal of customer contact is require

Position requires strong commitment to customer service

Excellent public relations, interpersonal, oral and written skills

Ability to present to large groups

Ability to encourage and motivate

Ability to work independently; ability to handle multiple tasks, set priorities and meet deadlines

Ability to establish and build trust

Ability to follow through and monitor progress

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