Financial Center Manager Associate.

Fifth Third Bank Louisville , KY 40202

Posted 2 months ago

GENERAL FUNCTION:

The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management.

The rolewillprovide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.

ESSENTIAL DUTIES & RESPONSIBILITIES:

. Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification

. Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience

. Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services,

processes, and internal resources to stay informed, guide and lead the team

. Become skilled at the consultative sales process to proactively identify

the financial needs of current or prospective customers and recommend the appropriate

solutions to meet those needs

. Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support

. Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies

. Learn to cultivate a One Bank culture that proactively collaborates with business partners

. Participate in activities that benefit the communities we serve

. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and

procedures, modeling the ethical behavior expected from every employee

. Additional duties as assigned

SUPERVISORY RESPONSIBILITIES:

Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employeesforaccomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

. College degree or two (2) or more years of leadership experience in a sales environment

. Ability to professionally represent Fifth Third Bank in verbal and written communication

. Capable of analyzing credit and financial information

. Ability to successfully execute and coach sales activities

. Exhibits business acumen

. Demonstrated ability in making sound decisions

. This position requires S.A.F.E. Act registration at the time of employment through the

. Nationwide Mortgage Licensing System (NMLS). The NMLS web site

(mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration

. Required for employment in this position

WORKING CONDITIONS:

. Normal office environment.

. Extended viewing of computer screens.

. Periodic travel within the Bancorp footprint to attend meetings and/or training.



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Financial Center Manager Associate.

Fifth Third Bank