Financial Aid Student Assistant

Position Title Financial Aid Student Assistant Posiition Number STSS28 Tenure Information Job Description

Under direct supervision, serve as receptionist for joint Admissions & Records and Financial Aid area and perform a variety of clerical tasks, including file maintenance, mailings, copies and related duties as assigned.

Required Qualifications Preferred Qualifications Compliance Physical Characteristics Physical Characteristics

• Vision sufficient to read computer screens, handwritten, and printed documents.

• Manual dexterity to operate keyboards, manipulate papers, answer phones.

• Speech and hearing to communicate effectively with individuals.

• Bending and reaching to obtain or replace files and records.

Salary Range Minimum Qualifications

Enrolled in a minimum of 6 units in corresponding semester. Must present appropriate documentation that establishes identity and employment authorization.

Hourly Rate Desirable Qualifications

• Previous experience working in an office environment

Essential Duties

• Serve receptionist for the Financial Aid and Admissions & Records offices. Answer basic questions including showing students and prospective students how to access and use online services

• Provide input to the Financial Aid Communications Plan, Financial Aid Self-Service, communications pieces to improve the office's communications with students and prospective students

• Perform a variety of clerical tasks including but not limited to: Prepare and stuff mailings and handouts for presentations/workshops; File documents in student folders in proper order; Update tracking codes on student electronic files

• Prepare correspondence, announcements, forms, and other materials from drafts, notes or brief instructions

• Access information and generate reports from the BANNER System

• Operate a variety of standard office equipment such as a personal computer (Word, Excel, and BANNER System), copier, fax and phones

• Keep Scholarship wall and binder up-to-date

• Help make student photo ID cards

• Keep lobby organized and replaces outdated information as needed

• Post flyers around campus as needed.

Posting Detail Information

Posting Number Is there an approved budget for this position? Position End Date (if temporary) Open Date Close Date Open Until Filled No Special Instructions to Applicants Advertising Sources Advertising Summary

Supplemental Questions