Financial Aid Specialist

Posting Details

Posting Summary

Working Title Financial Aid Specialist Role Title Education Support Spec II Role Code 29143-SW FLSA Nonexempt Pay Band 03 Position Number 28300005 Agency J.

Sargeant Reynolds Community College Division J.

Sargeant Reynolds Community College (Div) Work Location Richmond (City) - 760 Hiring Range $41,000 Emergency/Essential Personnel No EEO Category E-Paraprofessional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Monday-Friday, as needed

Sensitive Position No Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance.

Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

This position performs central office administrative support functions for the college's financial aid office. Duties include application review and verification of status changes; d; reviewing SAP/PJ appeals and rendering sound, unbiased, fair, and consistent decisions; contacting students via mail or telephone to obtain information; cross-referencing data to ensure eligibility; data entry functions; and providing exceptional frontline services to prospective students, current students, alumni, staff, faculty, and the general public by delivering information and guidance regarding financial aid and general college enrollment processes.

• Counsel and advise students, parents, faculty, and staff on the various financial aid programs and regulations during in-person visits and virtual appointments or phone calls.

• Accept and review financial aid documents for completion and accuracy, then forward them for processing through the office imaging system in compliance with federal, state, and college record retention policies.

Refer constituents as necessary to appropriate enrollment service specialists, student affairs units, college services, and academic departments

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Working knowledge of student financial aid programs, operations and services. Working knowledge of federal and state regulations and statute, and institutional policies and procedures related to student financial aid.

Demonstrated ability to counsel students, parents and college community regarding financial aid matters utilizing a high level of customer service; and to effectively interpret policies and procedures. Demonstrated ability to independently perform various financial aid program functions such as reviewing applications and documentation, determining eligibility, and maintaining appropriate records. Demonstrated ability to resolve problems and effectively utilize organizational skills. Demonstrated ability to work and contribute in a team environment; and to communicate effectively, orally and in writing, with a diverse population.

Additional Considerations Operation of a State Vehicle No Supervises Employees No Required Travel

May require travel between campuses.

Posting Detail Information

Posting Number CLS_3086P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/13/2024 Job Close Date 07/12/2024 Open Until Filled Agency Website www.reynolds.edu Contact Name Email Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment.

Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/74397

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application

• Unofficial Transcripts

• AHP Letter