Financial Aid Specialist (Financial Aid Outreach Specialist)

(JOB POSTING RE-ISSUED FOR ADDITIONAL RECRUITMENT, PREVIOUS APPLICANTS NEED NOT RE-APPLY)

One (1) permanent-exempt, full-time (40 hrs. per week), full-year (260 working days) position.

Exempt employees are considered "at will" and serve at the discretion of the appointing officer.

Under general supervision of the Financial Aid Supervisor or designee, the 1487 Financial Aid Specialist (Financial Aid Outreach Specialist) will coordinate financial aid outreach presentations/workshops; conduct informational presentations to CCSF students, area high schools, middle schools, parents and community agencies; and increase financial aid awareness in order to increase eligible recipients; understand Title IV, State, and Institutional programs and regulations. The 1487 Financial Aid Specialist will also perform multifaceted and specialized financial aid functions in order to assist students with the initial phase of the application process, financial aid processing, data entry, and provide technical support; perform specialized financial aid document verification, and perform needs analysis work for the Financial Aid Office.

NOTE: This position requires working various financial aid office locations, various shifts - mornings, evenings, and weekends as needed.

Job Duties

1.Develops, implements, and organizes outreach efforts to assist students with completing application for federal, state, and institutional assistance; assists students with Financial Aid applications.

2.Conducts workshops to assist with the completion of the Free Application for Federal Student Aid (FAFSA) or California Dream Act Applications.

3.Conducts presentations, leads workshops, and disseminates information regarding the College/Financial Aid in high schools and other community agencies; conducts recruitment efforts among targeted groups to promote financial aid availability and encourage students to apply.

4.Participates in other campus activities to promote financial aid.

5.Advises and assists prospective, continuing and returning students and parents on the availability of various financial aid programs, and with the application process.

6.Coordinates and maintains liaison with various campus departments, high schools and other community agencies as required; represents the College at various outreach functions.

7.Develops and maintains student database for recruitment purposes and prepares student communications.

8.Designs and develops a variety of marketing tools that are used district-wide and uses State resources such as websites, to promote and educate the public about financial aid.

9.Assists in the development and distribution of materials related to special recruitment events, community activities, publications, fliers, web sites, and other marketing materials.

10. Prepares communications/emails for district-wide and student distribution to announce availability of financial aid programs/scholarships.

11.Processes and reviews applications, performs needs analysis, packages and awards financial aid to qualified applicants.

12. Advises students about their rights and responsibilities.

13. Reviews student files prior to awarding; follows up for clarification or additional information. Completes and maintains financial aid records.

14. Reviews reports to comply with institutional federal, state and institutional guidelines/policies.

15. Uses Banner System to award students. Makes ISIR corrections, monitors satisfactory academic progress, etc.

16. Determines eligibility and awards financial aid to qualified students based on current awarding guidelines and the availability of funds.

17. Uses highly automated financial aid systems including Banner, SARS, WebGrants, COD, National Student Loan Database System (NSLDS), and CampusLogic to award aid.

18. Advises students on an individual basis regarding eligibility requirements, Satisfactory Academic Progress (SAP), and resolution of unique student problems.

19. Serves on committees that adjudicates student appeals for special case review.

20. May work at other Centers to assist credit and non-credit students, and conduct workshops/informational sessions.

21. Participates in regularly scheduled weekly meetings and trainings.

22. Performs other related duties as assigned.

Minimum Qualifications

1.Possession of a baccalaureate degree in Developmental Psychology, Counseling, Social and Behavioral Sciences or related field from an accredited college or university; AND

2.One (1) year of verifiable work experience in federal and state financial aid programs, advising, evaluating eligibility, and awarding students. Experience must have included preparing and maintaining a wide variety of documents and reports, public contact, checking and reviewing documents for completeness, and performing mathematical computations.

Substitution: Work experience in a financial aid program as described in #2 above may be substituted for the required education on a year-for-year basis.

Note: Ability to lift and carry up to 25 pounds of financial aid materials may be required.

Desirable Qualifications

1.Strong interpersonal communication skills.

2.Strong public speaking skills/experience.

3.Knowledge of methods, procedures, and techniques pertaining to the coordination of an outreach program.

4.Knowledge of principles and practices of public relations.

5.Knowledge of federal and state student financial aid programs and application process.

6.Knowledge of federal and state student financial aid regulations.

7.Experience with financial aid packaging, verification procedures, and student aid eligibility guidelines.

8.Four (4) years of financial aid experience preferably from a higher education institution.

9.Experience in serving students from economically disadvantage background.

10. Two (2) years of Banner System experience.

11. Bilingual preferred.

Benefits

1.Additional Days Off with Pay. As stipulated in the appropriate bargaining agreements and board resolutions, Classified employees working full-year (260 days/year) work schedules are granted, as paid days off, the days between Christmas Day and New Year's Day, as well as an additional five (5) paid days off during spring break.

Eligible school-term-only (STO) employees who are not scheduled to work the designated days between Christmas and New Year's Day shall be granted three (3) paid days off to be scheduled by mutual agreement between the employee and supervisor. Eligible school-term-only (STO) employees who are not scheduled to work the days designated as Spring Break will not be paid for these days off.

2.New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).

New Hires: As approved by the governing Board of the San Francisco Community College District, beginning October 1, 2021, City College of San Francisco requires that new and current employees, students, and business partners participate in the Covid Safety Campaign.

All parties entering CCSF facilities must demonstrate proof of covid vaccination in compliance with current CDC and SFDPH guidelines. New hires must submit documentation for verification to the Human Resources Department.

Application Procedure

To be considered for this position the following materials must be submitted by the filing deadline. Applicants filed without the required documents will be rejected.Note: the employment portion must be filled out.

1.Completion of online application. Start process by clicking on the "Apply for this Position" button at the bottom of this page; AND

2.A letter expressing interest in the position specifically indicating how you meet the Minimum and Desirable Qualifications as listed in this announcement and identifying the department above; AND

3.A current resume summarizing educational background and related work experience; AND

4.Educational verifications as stated below:

Verification of qualifying education must include copies of transcripts, diplomas or certificates. If verification cannot be obtained, the applicant must submit a signed statement with the application explaining why such verification cannot be obtained.

Request for waiver will be considered on a case-by-case basis. Foreign degree(s)/coursework used as qualifying to meet minimum qualifications must be evaluated by a foreign degree evaluation services organization, before an application can be processed. Please contact the CCSF Human Resources Department at (415) 452-7660 for evaluation sources. Failure to submit the required verification or request for waiver with the application at the time of filing will result in rejection of the application.

Verification of Experience:

Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employer's letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative.

Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained.

Waiver requests will be considered on a case-by-case basis. Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.

ADA Statement

Applicants who require a reasonable accommodation to participate in this hiring process should contact the Title 5/EEO/ADA Compliance Officer at 415/452-5053 to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

Selection Procedure/Conditions of Employment

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants; qualifications.

Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Application meeting the minimum qualifications are not guaranteed advancement to the interview.

EEO Statement

It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS/HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Title 5/EEO/ADA Compliance Officer at (415) 452-5053.

Posting Detail Information

Posting Number CS00292P Job Open Date 04/24/2024 Application Review Date Job Close Date 05/07/2024 Open Until Filled No Contact

Bobbie Rae Ford McCormick, Assistant Director of Financial Aid

Contact Phone/Extension 415/452-5648 Contact Email bmford@ccsf.edu Special Instructions to Applicant

Employees who are current, Permanent-exempt, Full-time, Full-year, 1487 Financial Aid Specialists with City College of San Francisco qualifies to be considered as an internal transfer candidate. Internal transfer applicants must submit an application according to the application procedures identified above AND indicate on the letter of interest that they are applying as an internal transfer candidate.

Supplemental Questions