Financial Aid Program Administrator

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Requirements

Job Overview

Financial Aid Program Administrator

• Graduate School of Arts & Sciences

• GSAS Dean's Office

• Georgetown University. The Financial Aid Program Administrator assists is a member of the merit-aid team n processing the paperwork and electronic submissions of merit-based financial aid for Main Campus graduate students. This includes significant financial aid budget review, data entry and process navigation across multiple systems, paperwork processing, and the enforcement and updating of financial aid policies and procedures.

The incumbent is a key position in the overall management of graduate and PhD student scholarships and awards. As a member of the merit aid team, this incumbent will be required to exercise professional judgment and apply critical thinking on behalf of the Graduate School merit aid team. The incumbent will consult the Academic Affairs office and programs to ensure all merit aid offers comply with GSAS policies, including registration requirements, satisfactory course completion and satisfactory progress toward degree. All requests will be reviewed to ensure merit aid processing complies with university and federal guidelines. The individual will work with Admissions and programs to ensure all merit offers extended to applicants comply with GSAS policies.

Georgetown Alliance of Graduate Employees (GAGE): The incumbent will serve as support to the AD, Operational Management for all matters related to GAGE compliance with the Collective Bargaining Agreement (CBA). The position will serve as backstop in reviewing proposed positions descriptions and liaises academic departments, Academic Affairs, and student employment office to ensure compliance with the CBA. The incumbent may review and approve proposed GAGE student hires before processing by the Student Employment Office.

Caseload: The incumbent directly manages a large-scale volume of students receiving aid. The position will serve as a point of contact or backup in the absence of the Senior Director for Finance or team members regarding merit aid tasks and concerns. The incumbent will be the main point of contact and subject-matter-expert to programs in the College, SFS, McCourt and BGE.

The incumbent will support the AD, Systems Management during high-volume periods, specifically during the beginning of each term. The incumbent may be asked to upload integrations into Banner on behalf of the Assistant Director.

Duties include but are not limited to:

• Financial Aid Award Review, Audit, Processing and Reporting

• Communication

• GAGE Assistance

• Systems Integration

• Other duties as assigned

Work Interactions

This position reports directly to the Senior Director of Finance. It also works closely with the Graduate Program Director in Student Financial Services. This position works often with many other university offices, including the Registrar's Office, Student Accounts, Student Financial Services, the Tax Department, Financial Affairs, graduate academic program offices on the Main Campus (e.g. Economics, Chemistry, etc.), Student Employment, Office of International Programs, the Provost's Office, and others. The frequency of these interactions ranges from several times per month to several times per day.

Requirements and Qualifications

• Bachelor's degree and 1-2 years of relevant experience required, Master's preferred

• Proficient in Microsoft Office, Google Apps, Adobe Pro and other general office collaboration tools

• Advanced reporting, review and analysis skills to detect and troubleshoot errors

• Experience in student information systems such as Banner

• Experience working with modern finance and human resource products such as Workday

• Must be comfortable with basic web-editing tools

• Must be able to learn and adapt to new technology and changes in procedures quickly

• Extremely well-developed attention to detail is absolutely necessary

• Familiarity with hiring forms (I-9, tax, etc.) Excellent communication skills with a broad variety of audiences

• Needs to be able to organize tasks to meet many deadlines

• Must be able to prioritize tasks and requests to maximize efficiency and minimize errors

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

NOTE: To comply with state laws in all jurisdictions where Georgetown is an employer, all fully remote (telework) positions must have a salary range included in the job posting. Georgetown University will use the position's compensation grade minimum to the grade's hiring maximum as the posted range on the position. If you are submitting a request to create/recruit for a position and you would like to include a different hiring range for the job posting, please include the desired range in the proposed compensation field in your HR eRequest submission. The Department of Human Resources will review the request and approve if compliant with the university's policies and statutory requirements.

Managers for Hybrid and On-Campus positions may also submit requests to post a salary range following the parameters listed above, but posting this information is not required.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.