Financial Aid Outreach Advisor I

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,000 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation university, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

Reporting to the Assistant Director of Financial Aid Outreach and Retention, the Financial Aid Outreach Advisor will be responsible for internal and external outreach to prospective students, current students, parents, and other stakeholders to bring awareness of Financial Aid programs, and services offered to students. This position will be responsible for counseling newly admitted traditional students and special populations regarding the financial aid process.

Responsibilities

Administers All Aspects of Position -

Serves as a liaison for first year students by collaborating with campus partners, such as the Admissions, Academic Advising, Student Success Center and Center for Career & Leadership Development team to extend our reach, impact and network of support for vulnerable students.

Advises students and parents regarding availability of financial aid, the eligibility requirements and the application process via phone and or e-mail correspondence.

Assists students in the application process for financial aid by helping them to complete appropriate and required forms. Awards federal, state, institutional and private sources of financial aid to students within appropriate guidelines and regulations.

Reviews and process financial aid files and/or related processes as assigned.

Coordinates/Participates in Outreach Functions -

Coordinates and participates in financial aid workshops, orientations or other events on campus, external sites (high schools, career centers, etc.) and virtually as needed or requested.

Attend college fairs and other off campus recruitment events. Involves extensive fall travel, periodic travel throughout the year, and occasional evening and weekend work.

Contribute to the planning and execution of activities and special events designed to enhance enrollment, including on campus visits, visit days, and orientation events.

Other Duties as Assigned -

Performs other related duties specific to financial aid regulatory requirements and day-to day operations as assigned by supervisor and/or to provide maximum office efficiency.

Required Qualifications

Educational Requirements

Bachelor's Degree

Other Required Qualifications

Ability to understand complex processes.

Proficient in Microsoft Office products.

Able to convey enthusiasm, energy, and poise.

Possess a valid driver's license.

Travel Required

Required Experience

Prior financial aid experience.

Preferred Qualifications

Preferred Experience

Experience in administering student financial aid programs at a comparable college or university preferred.

Other Preferred Qualification

Bilingual Preferred.

Knowledge, Skills, & Abilities

• Knowledge of modern office methods, procedures, and equipment.

• Basic knowledge of current institution, Board of Regents, state and federal regulations pertaining to the collection, maintenance, and release of information.

• Ability to successfully establish and maintain effective working relations with other employees.

• Knowledge of federal, state and institutional financial aid programs, policies and procedures.

• Knowledge of the Banner financial aid module.

• Knowledge of federal and state student aid online reporting systems.

• Knowledge of need analysis principles.

• Skill in the operation of computers and job-related software programs.

• Skill in decision making and problem solving.

• Skill in interpersonal relations, teamwork skills, and in dealing with the public.

• Skill in oral and written communication

Equal Employment Opportunity

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 478.471.2010. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

Every member of the USG community is required to adhere to the USG Statement of Core Values

• Integrity, Excellence, Accountability, and Respect - that form and guide the daily work of the organization.

Middle Georgia State University is committed to four core values in what we do and represent:

CORE VALUES: Stewardship

• Engagement

• Adaptability

• Learning

Other Information

This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:

• Health insurance

• Dental

• Vision

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Life Insurance

• Sick Leave

• Vacation Leave

• Parental Leave

• Retirement

• Employee discounts

• Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.