Financial Aid Operations Specialist (Loans)

Financial Aid Operations Specialist (Loans)

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Position Details

Position Information

Position Title Financial Aid Operations Specialist (Loans) Position Number S186PD Branch Enrollment Services Division Enrollment Services (DIV) Department Student Financial Planning Location Jackson FLSA Non-Exempt Job Summary

This position is responsible for functions that pertain to federal, state, and alternative loan programs. This position is also responsible for the following: interpreting and administering federal, state, and institutional aid rules, regulations, policies and procedures; participating in on-going study, training and professional development activities to stay abreast of changing federal and state regulations to ensure compliance; participating in the development of office policies and procedures and providing training and regulatory guidance for other staff members.

About Union University

Union University is a private, coeducational liberal arts-based university offering bachelor's, master's, and doctoral degrees. The campus is located in Jackson, Tenn., with additional campuses in Germantown, Hendersonville, and Memphis, Tenn., and enrolls about 2,700 students. Union University stands as a national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education. Union is consistently ranked among the nation's premier Christian universities and has been recognized as a top-tier institution each year since 1997 by U.S. News & World Report, which also recognized Union at a national level for undergraduate teaching excellence.

Essential Job Duties

• Award, certify, and maintain all loans categories for all student types, including traditional, nontraditional, and graduate.

• Process private alternative loans.

• Reconcile loan accounts, both federal and private, monthly.

• Oversee preparation for disbursement of loans and transmittals to student accounts.

• Serve on Union's behalf as the School Certifying Official to the Department of Veterans Affairs.

• Advise Veterans and dependents regarding Veterans education benefits available to them.

• Coordinate aspects of VA benefit processing, including certification of all Veterans' courses enrolled, maintaining adds/drops using the VA online system, and completing/coordinating WEAMS and 85/15 reporting.

• Reconcile the electronic VA payments with Union awards weekly.

• Assist with the preparation of disbursement for financial aid types listed above.

• Assist with procedures, including data entry, awarding, and financial reporting.

Other Job Duties

• Counsel students and families and respond to faculty and staff requests as needed.

• Complete other duties as assigned.

Required Qualifications

Graduation from an accredited college or university with a bachelor's degree and three to five years of related experience, or an equivalent combination of training and experience. A strong work ethic with excellent organization skills, a high degree of initiative, and the ability to work well independently and with a team is a must. Position requires a high level of accountability, problem-solving, troubleshooting, and the ability to work efficiently in a fast-paced environment, while following directions, with minimal supervision.

Preferred Qualifications

Preference will be given to applicants with a bachelor's degree in business or a related field, as well as prior financial aid experience using Ellucian's Colleague administrative system.

Christian Requirement

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University's Identity, Mission, and Core Values, and articulate a Christian worldview in their work and life. (Union University's Identity, Mission, and Core Values is a link to https://www.uu.edu/about/what-we-believe.cfm)

Posting Detail Information

Posting Number S160P Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Resume

Optional Documents

• Cover Letter

• Transcripts

• Letter of Recommendation (1)

• Other (1)

• Letter of Recommendation (2)