Financial Aid Officer

Assist students in preparing and packaging their grant and/or loan applications to award funds in accordance with federal guidelines. If this list below describes you, YOU just might be our ideal candidate! -Customer Service and Service Recovery Skills- Great Communication skills- Friendly and Helpful- Organized and Detail Oriented- Problem Solving Skills Any equivalent combination of training, education or experience that meets the minimum qualifications

ESSENTIAL FUNCTIONS

• Interview prospective students to determine needs assessment and financial aid eligibility. Determine financial aid eligibility for second and third-year students. Assist students with financial aid questions.
• Maintain student files to ensure proper financial aid documentation.
• Assist students in completing financial aid forms as required.
• Counsel veteran students and ensure compliance with the Department of Veterans Affairs and State Approving Agency guidelines.
• Coordinate and arrange for required student signatures.
• Contact former students who have an outstanding balance to establish a private pay repayment plan.
• Coordinate and arrange for proof of eligible non-citizenship status, paid in full default/Pell overpayment documentation.
• Document data into computer for institutional financials for eligible students. Set up a payment plan for students. Establish payment plans for private pay students for all programs.
• Track ISIRs for all current and future students. Complete verification on all selected ISIRs.
• Enter data into computer for date of packaging, releasing of Pell/SEOG funds and status information of loans, and date loan applications to lenders.
• Ensure student files are complete to include proof of agency funding. Complete any agency needs analysis forms and submits them to the agency.
• Audit each future start packaged file to ensure all awards/financial aid forms are in the file and proper audit form.
• Notify Admissions staff of no-shows for Financial Aid appointments. Reschedule appointments regarding future students.

The list of essential functions is not exhaustive and may be supplemented.

MINIMUM QUALIFICATIONS

• Verbal and written communication skills.
• Customer-service focus and skill set.
• Three (3) years of financial aid experience to include knowledge of Title IV funding preferred.
• Computer skills.
• Any equivalent combination of training, education, or experience that meets the minimum qualifications.