Evaluate financial aid applications and determine amount/configuration of aid packages for students ensuring the University is in compliance with state, federal, and institutional policies governing financial aid. Reassess packages based on student appeals/revised data to determine any impact on students eligibilty.
Consult with various University offices (Admissions, Registrar, Bursar) and external agencies (lenders and guarantee agencies) to resolve related processing and certification and payment issues. Advise applicants, students, and parents on financial aid application process, University policies and procedures, and assist them with resolving problems including serving as their liaison to other University offices; provide complex and detailed financial aid information in terms parents and students can more easily understand.
Required Education:Bachelor's degree and Required Experience:Up to 3 years' relevant experience in a financial aid and student services environment or an equivalent combination of education and experience. Preferred Experience:Financial aid counseling experience.
Required Skills, Knowledge and Abilities:Excellent communication and interpersonal skills. Ability to interpret and apply laws, policies and procedures. Familiarity with automated financial aid systems.
Use of Federal Student Aid (FSA) systems. Preferred Skills, Knowledge and Abilities:Familiarity with Student Information System, needs' analysis, and federal/state financial aid programs.
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New York University