Possesses comprehensive knowledge of federal and state financial aid laws and regulations and their relationship to institutional compliance. This position performs file review and verification of completed files, identifies additional information needs to resolve conflicting information, and awards students.
The Financial Aid Counselor is a critical member of the financial aid office ability to ensure compliance of the student's file and awards with federal and state laws and regulations, and institutional policy. The Financial Aid Counselor meets with students and families individually to help them complete their files and advise them on their eligibility for financial aid. This position serves as an institutional spokesperson on all issues related to financing post-secondary education, particularly at Howard Community College.
Assists in the coordination of the comprehensive delivery of federal and state grant funds, loans, college work-study, and Maryland State, institutional and private scholarships. The Financial Aid Services counselor has excellent customer service skills and works flexibly with diverse constituencies within and outside the college community, most importantly students, parents and guardians as appropriate.
Maintains and utilizes current and complete knowledge of federal, state, and institutional Title IV financial aid regulations.
Counsels and assists prospective and currently enrolled students and their families on the application process and eligibility for financial aid.
Maintains comprehensive knowledge of and complies with federal, state and institutional regulations.
Determines student eligibility to receive financial aid funds in accordance with federal, state and institutional regulations.
Reviews, corrects and certifies all file information for disbursement of awards and ensures that all information entered into the student information system Colleague is accurate and complete.
Identifies and determines special circumstances in order to utilize Professional Judgment in accordance with all federal, state, and institutional regulations, policies, and procedures. Guides and directs front counter personnel by answering questions and reviewing student accounts with them.
Plans and conducts financial aid workshops, information sessions, and paying for college sessions and other programs, such as the "FAFSA Friday's" for internal and external constituencies.
Maintains memberships and participates in appropriate organizations and attends regular training sessions.
Review and process student loan requests in accordance with federal laws and regulations.
Maintains an alpha caseload, reviewing all necessary documents and resolving conflicting information to complete file processing.
Coordinate and manage financial aid programs, ensuring compliance with all federal, state, and institutional regulations, policies, and procedures, as assigned by the Associate Director and/or the Director of Financial Aid Services.
Occasional supervision of office in absence of management team. Periodic supervision of work study students and other staff for special projects.
Bachelor's degree fielding education, business or related fields.
Prior experience in financial aid strongly preferred.
Excellent technology skills, including interest in and ability to learn and utilize applications and equipment of all kinds, including, but not limited to the student system, financial aid programs, the Web, e-mail and Microsoft Office..
Ability to collect, compile, and analyze information and data. Ability to identify conflicting information and exercise professional judgement as appropriate.
Knowledge of Operations, Systems, and Procedures
Extensive knowledge of federal and state financial aid laws and regulations required. Knowledge of procedures including relevant policies and procedures for the Enrollment Services areas (Admissions, Financial Aid, Records & Reg., Testing), and the Finance Office preferred.
Knowledge and experience with Datatel and ImageNow systems preferred.
Knowledge of Internet, automated financial aid processing, college network, phone, electronic mail, and college website required. Ability to learn, implement, use, and train others in new computer applications.
Hours Per Week: 37.5
Work Schedule: Monday-Friday, 8:30am- 5:00pm. Some evenings ad weekend hours may be required.
Compensation: $55,191 plus excellent health insurance, paid leave and tuition reimbursement.
Open Until Filled: For best consideration apply by December 8, 2019
Criminal background investigation is a condition of employment.
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100. The TDD line phone
Howard Community College