Financial Aid Counselor

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Ferrum College is currently seeking a Financial Aid Counselor to assist the Senior Director of Student Financial Services in administering of financial aid programs.

Essential Functions:

Financial Aid Responsibilities:

• Counsel students and parents on the availability of financial aid and assist families with completion of all applications/forms. Counseling assignment to be determined by the Senior Director of Student Financial Services.

• Award new and returning students, including data entry of awards. Responsible for processing all aspects of student files, including but not limited to VTAG review and approval, Verification review and updates, Invalid Applications, aid appeals, and processing of all student loans. Counselor will complete data entry of applications, credit checks, and follow-up requests.

• Responsible for maintaining the Ferrum Financial Aid Email Account.

• Responsible for entering and maintaining all paper and electronic mail to appropriate staff.

• Responsible for creating and maintaining a communication plan for all student data/document requests.

• Keep current with developments and trends in the Financial Aid field by participating in continuing education courses, professional

• organizations and seminars, attending conferences, reading current literature and maintaining professional contacts in the community.

• Prepare for and assist with student registration, Open House, and other College events. Speak at High School Nights as requested.

Administrative Responsibilities:

• Ensure that all daily office functions and procedures are completed in the absence of the Director.

• Responsible for reporting through query and assisting with all reporting functions when needed.

Additional Responsibilities

• Perform other duties as assigned by the Senior Director of Student Financial Services or the VP for Enrollment Management.

• Should be able to lift up to 25 lbs.

Minimum Qualifications:

• Bachelor's Degree

• Experience in Enrollment Management, including Admissions and/or Financial Aid, with willingness to learn electronic data exchange programs.

• Demonstrated evidence of excellent organizational and computer skills with database experience such as (but not limited to) Colleague, SAP Business Objects, Excel, Word, Access, etc.

• Demonstrated evidence of strong interpersonal and customer service skills.

• Willingness to learn federal financial aid regulations and procedures.

• Ability to learn to counsel students/parents in all aspects of financial aid.

• Possess a positive team attitude.

• Willingness to travel if needed.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ferrum we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles on campus.

Interested candidates should submit a resume along with the names and telephone numbers of three references to resumes@ferrum.edu or mail to Human Resources, Ferrum College, P.O. Box 1000, Ferrum, VA 24088. Background check required.

This institution is an equal opportunity provider and employer.

All applicants must complete the online Ferrum College Employment Application by clicking here.