Financial Aid Counselor

Position Summary: Responsible to counsel and advise students in seeking the most effectual student aid available while assisting with key office functions and processing student financial aid.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Deliver a first class customer service experience by possessing a working knowledge of federal, institutional, and state financial aid programs and providing financial aid counseling to students and parents by phone, over email, or in-person.

• Provide timely financial aid information to students by notifying students (online or in-person) regarding their federal and institutional aid eligibility in collaboration with the Assistant Director.

• Ensure accurate delivery of financial aid to student accounts by assisting with key office functions that are critical to the accuracy of financial aid's management system.

• Maintain compliance with all current regulations by participating in regular training and assisting in key office functions required by federal deadlines with disbursement of federal Title IV funds.

• Maintain established student aid programs by assisting the Assistant Director with the processing of federal aid programs and BJU's endowed aid.

• Foster financial stewardship among students by providing students options for their financial responsibilities to the University and resources to manage their finances after college.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of Federal Aid process preferred

• Attention to detail

• Excellent analytical skills

• Understand computer operating systems and desktop applications

• Professional in appearance and presentation

• Effective in oral and written communication

Required Education: Bachelor's degree