Bob Jones University Greenville , SC 29617
Posted 7 days ago
Position Summary: Responsible to counsel and advise students in seeking the most effectual student aid available while assisting with key office functions and processing student financial aid.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Deliver a first class customer service experience by possessing a working knowledge of federal, institutional, and state financial aid programs and providing financial aid counseling to students and parents by phone, over email, or in-person.
Provide timely financial aid information to students by notifying students (online or in-person) regarding their federal and institutional aid eligibility in collaboration with the Assistant Director.
Ensure accurate delivery of financial aid to student accounts by assisting with key office functions that are critical to the accuracy of financial aid's management system.
Maintain compliance with all current regulations by participating in regular training and assisting in key office functions required by federal deadlines with disbursement of federal Title IV funds.
Maintain established student aid programs by assisting the Assistant Director with the processing of federal aid programs and BJU's endowed aid.
Foster financial stewardship among students by providing students options for their financial responsibilities to the University and resources to manage their finances after college.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of Federal Aid process preferred
Attention to detail
Excellent analytical skills
Understand computer operating systems and desktop applications
Professional in appearance and presentation
Effective in oral and written communication
Required Education: Bachelor's degree
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