Financial Aid Award Officer

Position Details

Summary

Operating Title Financial Aid Award Officer Long Classification Title Financial Aid Officer II Campus Location Plymouth Department PSU Student Financial Services Summary of Position

This position reports to the Associate Director of Financial Aid and is responsible for assisting in the administration of the financial aid program by reviewing financial aid applications, performing need analysis, determining eligibility and awarding financial aid program funds in accordance with Federal and USNH policies/regulations.

Acceptable minimum level of education Associate's Acceptable minimum years of experience 3 years Additional Job Information Posting Number PS4392FY24 Other minimum qualifications

• Bachelor's degree and one year of related experience in financial aid administration, or Associates Degree plus 3 years experience.

• Familiarity with U.S. Office of Education policies/procedures governing federal aid programs and need analysis procedures.

• Ability to function under time restraints and in pressure situations.

• Some familiarity with computerized record systems for financial aid.

• Good communication skills, both oral and written.

• Be able to work independently on a day-to-day basis but also be capable of working collaboratively as part of the larger team to ensure financial aid packages are delivered timely and accurately.

• Attention to detail is a must.

Additional Preferred Qualifications Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting https://jobs.usnh.edu/postings/59349 Percent Time Information (FTE) 1.00 Grade 15 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Details

Posting Date 01/23/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Salaried Staff (Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments Drivers License and Physical Requirements. Please check all items that apply. None applicable

Duties / Responsibilities

Job Duties

Duty/Responsibility

Review Aid Applications and Develop Financial Aid Offers

• Review financial aid applications for accuracy.

• Make Corrections as needed.

• Perform Verification

• Confirm eligibility

• Responsible for the development of all financial aid offers including federal, state, and institutional aid, using professional judgment and knowledge of federal and state regulations, and institutional guidelines. Perform aid adjustments as needed. Monitor student progress for re-instatement of aid based on meeting Sap or Merit Scholarship criteria.

Duty/Responsibility

Reporting and Compliance

• Reconcile all federal loan accounts on a monthly basis.

• Assist with annual audit of awards. Maintain records of scholarships and financial aid granted in accordance with federal and state policies and institutional guidelines and prepare periodic reports/forms, as directed.

Duty/Responsibility

Financial Aid Counseling

• Advise students and parents via phone, email, or in person, regarding the financial aid process, eligibility determination and /or federal and state regulations and institutional guidelines. Respond to various correspondence dealing with information gathering, policy interpretation and award decisions, such as explanations of the application process, determination of eligibility, and denial of aid.

Duty/Responsibility

Other Tasks

• Participate in Open Houses, New Student Orientation, and other campus events .

• Perform other related duties, as assigned.

Supplemental Questions