Financial Aid Assistant

Description of Duties

The State University of New York (SUNY) College at Canton invites qualified applicants for a full-time, Financial Aid Assistant SL-2 (or Advisor SL-3 with experience.)

Responsibilities

• Serves as the primary contact for students and families providing comprehensive guidance regarding various questions and concerns in the areas of financial aid, student accounts and student records via phone, e-mail and in-person.

• Counsel and assist students and parents in completion of financial aid applications for federal, state, and institutional programs.

• Provide financial aid counseling to student and parents regarding eligibility requirements for various aid programs.

• Represent the office at various on and off-campus recruiting functions, financial aid information sessions, and internal committee meetings as assigned.

• Maintain knowledge of applicable policies, procedures, regulations, rules, statutes, and laws.

Qualifications

Required:

• Bachelor's Degree; or Associate's Degree with 2 years of experience in a higher education institution in Financial Aid, Student Accounts or similar setting.

• Experience in a customer service-related office or setting.

• Excellent communication and organizational skills.

• Eligibility to access federal computerized systems (Applicants must be in good standing on federal student loans to be eligible).

Preferred:

• Master's Degree.

• Experience with Ellucian Banner, NSLDS, COD, and/or HESC Programs.

• Experience with Microsoft Office programs.

• Experience working with and serving diverse populations.

Prior to a final offer of employment, the selected candidate will be required to submit to a background check including, but not limited to, employment verification, educational and other credential verification, and criminal background check.

Closing Date for Receipt of Applications

Review begins immediately and will continue until the position is filled.

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