Financial Aid Advisor

Description

Become an integral member of a dedicated team focused on improving the quality of life among citizens in southeastern and south-central West Virginia. New River Community and Technical College provides comprehensive, quality higher education, workforce training and community education programs and services. We aspire to make a difference in the communities in which we serve!

We are seeking a enthusiastic professional Financial Aid Advisor who is passionate about cultivating the school's mission and objectives through student instruction, guidance and review in order to ensure successful development of each student. Because of our commitment to community, employment preference is given to residents who live in WV and New River Community Technical College service area.

This position is a Full-time position for the Greenbrier Valley Campus and will report directly to the Financial Aid Manager. The position will work collaboratively with management, faculty and staff within the department and college to serve the best interests of the students.

Company Summary

Become an integral member of a dedicated team focused on improving the quality of life among citizens in southeastern and south-central West Virginia. New River Community and Technical College provides comprehensive, quality higher education, workforce training and community education programs and services. We aspire to make a difference in the communities in which we serve!

We are seeking an enthusiastic professional Financial Aid Advisor who is passionate about cultivating the school's mission and objectives through student instruction, guidance and review in order to ensure successful development of each student.

This position is a full- time position for the Greenbriar Valley Campus, which may include occasional travel to the Mercer, Nicholas, and Raleigh County campuses. The counselor will report directly to the Department Manager. The position will work collaboratively with management, faculty and staff within the department and college to serve the best interests of the students.

Job Summary

The Financial Aid Advisor provides financial counseling services and assistance to students, regarding various types of Federal and Institutional Financial Aid available to facilitate the enrollment.

Nature of Work

The Financial Aid Advisor is a non-instructional position responsible for supporting the operations of the Academic Student Affairs unit of an institution, by administering financial aide counseling for students, parents and others interested in student financial aid and the financial aid process. Additional responsibilities include overseeing the daily processing of all documents submitted to the office through the use of a digital imaging system. Job responsibilities require considerable contact with students, parents, visitors and other staff members to attain common goals, in additional to demonstrated human relations and communication skills, and is distinguished by this requirement from advising support positions that are primarily administrative in nature. Work is closely supervised, with limited opportunity for independent action or decision-making, and consists of tasks that are routine, or well defined, with specific instructions to achieve standards. Decision may affect a work unit or area within the institution, and may contribute to business and operational decisions that affect the institution.

Distinguishing Characteristics

Performs other functions as required or assigned. Also complies with all Policies and Standards.

If you meet the criteria below, you may be right for our team, please apply at our official hiring website at https://www.schooljobs.com/careers/newriveredu/.

Examples of Duties

Summary of Responsibilities:

• Counsels currently enrolled and prospective students on financial aid procedures, eligibility requirements, aid availability, etc. Answers inquiries regarding financial aid programs and policies. Informs students of important dates of financial aid process deadlines, etc. Analyzes and inputs student and family information from various financial documentation. Maintains student financial aid records, including personal data. Awards and disburses all types of financial aid based on established eligibility and packaging policies and guidelines. Assists with special circumstances, professional judgment. Assists with return of funding calculation for withdrawals. Monitors satisfactory academic progress policies. Counsels the possibility of return of funds and overpayment for students who have withdrawn.

• Assists in the development and maintenance of a comprehensive awarding policy, working with the Director of Financial Aid and others, to utilize campus-based and institutional funds. Assists in implementation of pre-semester packaging, awarding, appropriation of financial aid notifications and disbursements; processing of verification of eligibility for financial assistance for students. Review over awards and make adjustments as needed. Continually monitors ever changing rules, regulations policy bulletins and statutes from the Federal and State government, other external agencies, and similar sources. Reviews possible eligibility for alternative loans.

• Assists with student orientation, registration, admissions and student activities serving as back up for other student service areas when needed. Conducts financial aid workshops/seminars for various groups such as parents, students and high schools. Attend financial aid conferences, seminars and training sessions in order to remain current on federal, state and other financial aid regulations as required. presents financial aid information to students and parents at on-campus activities, high school financial aid nights and other events as scheduled.

• Continually reviews financial aid information for updated information

• Other duties as assigned

Professional Development

• Compliance training is to be completed routinely and timely.

• Participate in additional professional development opportunities through LinkedIn Learning and professional organization affiliations.

Minimum Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills/Abilities

• Excellent computer skills (Excel, Access, Word Processing, BANNER and Internet)

• Ability to multi-task while maintaining a well-organized office at all times.

• Ability to understand and communicate federal, state, and College ruled, regulations, and procedures.

• Ability to remain up-to-date and knowledgeable of the College financial aid policies, as well as the basics of federal guidelines such as standards of progress, maximum awards, cost of attendance, student loan requirements, eligibility rules, etc.

• Attention to detail.

• Adept problem-solving skills.

• Ability to communicate tactfully in writing and orally.

• Extensive knowledge of general office procedures and practices.

• Knowledge of government rules, regulations, guidelines, and processes related to the financial aid field.

• Ability to maintain confidentiality.

Supplemental Information

Education

Associates Degree required

Bachelor's Degree preferred

Experience

In addition to the knowledge/education, the following related work experience is typically required, for this position. An equivalent combination of education and recent, related experience may be acceptable.

Experience Details

• Customer Service 1+years required.

• Post-secondary education policies and procedures 2+ years required

• Knowledge of word processing, spreadsheet, and database applications is required.

• Experience with financial aid programs is preferred.

Expectations

Employees are expected to adhere to the Mission, Values and Vision of the College. Each employee's position has attributes that contribute to the achievement of these goals.

Mission

New River Community and Technical College provides accessible, affordable, quality education and workforce programs to meet the needs of the region it serves.

Values

Shared values guide New River Community and Technical College in fulfilling its mission. These values influence thoughts, guide decisions, mold policies, and determine courses of action. Our employees are expected to support and enact these values in our daily work.

Community

• Commit to the well-being of others.

• Model behavior that promotes unity.

• Demonstrate commitment to the College's mission.

• Promote a caring and supportive environment.

• Support continuous personal and professional growth.

Integrity

• Practice fairness and honesty.

• Uphold ethical, professional, academic, and financial standards.

• Ensure transparency.

• Be accountable.

Justice

• Respect the freedom and dignity of each individual.

• Respect and promote diversity.

• Promote positive attitudes toward each other.

• Provide equal opportunity for success.

• Prepare students and employees to work in a global and diverse environment.

Service

• Provide service to each other and to the community.

• Be a responsive member of the community.

Scholarship

• Pursue truth, learning and quality scholarship.

• Commit to increasing the knowledge of all individuals associated with the College.

• Foster lifelong learning.

• Maintain high standards in our constant pursuit of excellence.

Vision

New River Community and Technical College improves students' lives and enriches communities.

Disclaimer

This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Justification for information provided in the job description may be requested. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor.

All requirements are subject to possible modification in order to provide a reasonable accommodation to individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, students, other employees, or the general public.

This position offers a full benefit package including health, dental, vision, flexible spending accounts, short and long term disability and a retirement program. Please visit our website (http://www.newriver.edu/faculty-and-staff2/human-resources#Benefits) to view additional information outlining the benefit programs offered through PEIA and Mountaineer Flexible Benefits, as well as our other vendors.

This position will be eligible to enjoy 15 days of vacation leave, 18 days of sick leave, and at least 12 paid holidays per year.

Agency New River Community and Technical College

Address 280 University Drive

Beaver, West Virginia, 25813

Phone 304-929-6717

Website https://www.governmentjobs.com/careers/newriveredu