Financial Aid Advisor

Posting Information

Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information

Position Title Financial Aid Advisor FLSA Non-Exempt Full Time/Part Time Full Time Department Financial Aid Campus Central Campus Location Central Campus Hourly Rate 12.50 Hours Full-time, indicate working hours

• Mon-Thu 7:30-5:30 Fri 7:30-11:30, Overtime, describe requirements

• As needed during peak registration Summary of Position

Under direct supervision of the Director of Financial Aid. Advise financial aid students and be completely familiar with the types of aid available to students including: federal, state, and institutional aid. Process FAFSA files according to federal regulatory requirements. Must be able to handle sensitive matters as they relate to student tax information, marital status, household information. Be familiar with all areas within student services in order to advise students regarding the entire student process. Travel to high schools and community events for recruiting and advising purposes.

Minimum Required Education

Associate's degree from a nationally, regionally, or identified and the state level accredited institution of higher education or equivalent number of credit hours (60). Bachelor's degree preferred.

Minimum Required Experience

Associates Degree and two (2) years related experience OR eight years wage earning experience.

A copy of certificates and/or college transcripts required with application for evaluation purposes.

Required Knowledge, Skills and Abilities

• Ability to be detail-oriented and work under high stress environment.

• Ability to work independently or as a member of a team.

• Ability to display empathy and positive regard for others in written, verbal and non-verbal communications, even in the face of stress or demanding workplace conditions.

• Ability to set priorities, meet deadlines, and multitask with minimal supervision

• Ability to maintain confidentiality of all information and follow FERPA guideline.

• Ability to be friendly and collegial with co-workers, faculty, students, staff and visitors to the campus.

• Effective friendly customer service and receptionist skills.

• Knowledge of student financial aid programs and their rules, regulations, and eligibility requirements.

• Knowledge of relevant equipment, policies, procedures and methods including computers and applicable software applications such as word processing, spreadsheets and databases.

• Ability to be understanding and compassionate when communicating with students who are in stressful situations regarding personal and financial situations.

Posting Detail Information

Other Information

As needed during peak registration. Management reserves the right to change the above duties and responsibilities at any time

Supplemental Questions

Required fields are indicated with an asterisk (*).

• What is your highest level of education attained or conferred? (College transcripts must be uploaded to application showing date degree conferred for evaluation purposes)

• GED

• High School Diploma

• I do not have a GED or High School Diploma

• Certificate of Completion and at least 60 credit hours showing on transcripts

• Associates Degree or at least 60 credit hours showing on transcript

• Bachelors

• Masters

• How many years full time wage earning administrative experience in a customer service environment do you have? (must be supported by positions on application/resume)

• Less than one year

• One year experience

• Two years experience

• Three years experience

• Four years experience

• More than four years experience

• Rate your level of proficiency with Microsoft Excel or other spreadsheet software applications (low, average, high).

• Low

• Average

• High

• How many years experience do you have with filing or file maintenance?

• No experience in this area

• 6 months or less experience

• 1-2 years experience

• 3-4 years experience

• 5-6 years experience

• How many years primary full time wage earning experience do you have in student services related programs such as admissions, registration, academic advising, financial aid/va educational benefits, or student accounts?

• No experience in these specific areas

• Less than 2 years experience

• 2 years work experience

• 3 years work experience

• 4 years work experience

• 5 years work experience

• More than 5 years work experience

• Are you a Veteran of the US Armed Forces?

• Yes

• No

Documents Needed to Apply

Required Documents

• Transcripts- upload as one single PDF document- MUST BE INCLUDED IF YOU STATED YOU HAD DEGREE