Financial Access Specialist 1

UW Medicine Patient Financial Access Services

• Finance Access Clearance Team (FACT) has an outstanding opportunity to hire a FINANCIAL ACCESS SPECIALIST 1.

WORK SCHEDULE

40 hours per week, Day Shifts

Mondays

• Fridays, 8:30 am

• 5:00 pm

Located onsite at Roosevelt Building, Seattle Campus

POSITION HIGHLIGHTS

Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers

Be a part of a team dedicated to supporting UW Medicine where Patients Are First

Areas of coverage may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, Crime Victims and other coverages

DEPARTMENT DESCRIPTION

The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services.

Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls

PRIMARY JOB RESPONSIBILITIES

Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services

Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators

Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG

Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization

Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients

Collect payments and process using cash drawer in EPIC

Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature

REQUIRED POSITION QUALIFICATIONS:

High School diploma or GED certificate plus one year of experience in a medical office setting; OR, equivalent education/experience.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center

• Montlake, UW Medical Center

• Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.