Finance Technology Solutions Integration Analyst Emea

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Finance Technology Solutions Integration Analyst EMEA

Locations: Wokingham (UK) / Westport (IE) / Prague (CZ)

Contract: full time, permanent

Finance Technology Solutions (FTS) is a dynamic, diverse and inclusive organization that offers opportunities to connect with business partners to shape the future of Johnson & Johnson finance. The group operates at the intersection of finance and technology including supporting the global SigniFi initiative. SigniFi is focused on reshaping the way we work as a finance team for reporting & analytics for the Johnson & Johnson Finance function.

• Are you looking for a job that offers the ability to develop and optimize transformative technology solutions that positively changes the way finance work is performed?
• Do you want to be prepared for the digital future of finance and be part of a once-in-a-lifetime business transformation journey?

FTS integrates multiple aspects of finance into a cohesive and creative approach including: building strategy and integrated roadmap, governing standard deployment technology, implementing planning and forecasting, portfolio management, data science and analytics, and run state/service management. We are an evolving group that offers exciting opportunities to develop careers and challenges the team for growth. FTS offers the chance to develop traditional financial knowledge while implementing innovative technology to optimize the global J&J finance organizations. The successful candidates are ambitious, self-motivated, have an inquisitive and innovative approach to drive impactful solutions while demonstrating strong collaboration skills.

The responsibilities & the impact YOU will have:

• Lead the triage process for EMEA Actuals and ensure appropriate disposition of issues and enhancements coming through SMT (Service Now), following up to conclusion and escalation to leadership where appropriate.

o Engagement with end users will be required to ensure the issue is fully understood and documented for the appropriate agent (if not clear).

o The candidate will act as a Level 0.5 agent leading to a conclusion and closure of the ticket i.e. User Access, Training Need, General Inquiries

o Manage & coordinate communication with internal and external stakeholders on the status of high priority tickets

o Support the execution of system operational changes according to business use cases & strategic guidelines and facilitate the update of system documentation

o Regular leadership reporting on the status of tickets assigned within EMEA and EMEA colleagues. Establish dashboards and insights with the SMT team.

• Key partner across the FTS and JJT teams for financial Month/Year End closing preparation & execution for EMEA financial ERP systems in scope

o Follow up on key month end activities executed by Systems Integration Team Members, GS and IT in order to execute month end through the system schematic

o Manage & coordinate communication with internal and external stakeholders on the status of closing activities

o Collect and loop back on Month End Lessons Learnt within the Actuals and Reporting team following up with GS and IT where necessary

o Execution of Month End activities (such as (but not limited to) opening and closing periods and system reconciliations remediation)

• Provide financial systems perspective in process alignments and project implementations across finance, and address implications of change with relevant parties within the Systems Integration Team

• Support the Power User Program by providing Financial System Run State input to improve the End User experience and ensure continued data quality

• Support and documentation of the on-boarding of the Actuals EMEA team and becoming an expert in FTS Actuals User Access needs.

• Lead the documentation of the System Integration Team processes and procedures with regular reviews scheduled by SMEs and technical experts within the team

o Facilitate and communicate the intake of run state processes in to the Systems Integration team

o Continuous review of repetitive and remedial activities within the Systems Integration Team to be outsourced or automated and drive to implementation

o Ensure Financial and SOX Compliance by understanding responsibilities and accountability for internal controls

• Ensure conformance to all J&J compliance and security policies and procedures