Finance Service Representative

Transcore White Marsh , MD 21162

Posted 2 weeks ago

TransCore (TRN), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a full-time Finance Service Representative to join our team in White Marsh, Maryland.

Job Summary:Under the direction of the Accounting Supervisor, the Finance Service Representative will be responsible for assisting with payment related issues including E-ZPass MD, WEB, Pay by Plate, and Lockbox. Assist with data entry, payments, reporting, and account analysis as needed. The Finance Service Representative must be knowledgeable and understand the business rules set forth by MDTA.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Successfully complete all required training for this position

  • Responsible for understanding and meeting daily, weekly, monthly performance metrics and standards; informing team lead and/or supervisor when issues arise that impact metrics

  • Handle customer related issues regarding the Lockbox Exception Queue

  • Running reports and researching variances

  • Reconciles daily deposits with bank reports

  • Assists CSRs in processing adjustments to correct problems.

  • Audit document retrievals

  • CSC location related support

  • Cross-Train on various job duties within the department

  • Reconciliation schedules, including CSR, AP/AR, and Bank Reconciliations

  • Provide team support by assisting other departments/department members to ensure all work is completed on a daily basic and all metrics are met

  • Must remain professional under every circumstance with customers/non-customers and staff members

  • Perform other duties as directed by TransCore management

Required Skills:

  • Solid keyboard skills

  • Basic skills in Microsoft Excel and Word

  • Team player

  • Strong organizational skills

  • Proactive and conscientious

Desired Skills:

  • Intermediate skills in Microsoft Office

  • Accounting/Bookkeeping experience of 2 years


  • High school diploma or general education degree (GED) required with minimum of 1 year of bookkeeping/office work experience

  • Accounting degree desired

Language Skills:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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Finance Service Representative