Primary Location: Costa Rica
Education: Bachelor's Degree
Job Function: Procurement
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18071256
Ops Accounting Supervisor
The Payments Supervisor is a specialized checker and a key contributor in ensuring that Accounts Payable fulfills the role of timely and accurately processing of payments of invoices/expense reports in compliance with Citi Policies. This Payments Supervisor has a checker role and assists the Team Lead and Manager in daily operational matters.
As the Payments Supervisor, this person is responsible of coordinating with team members the execution of payments to vendors, employee's reimbursements, business credit cards, intercompany payments and any other kind of payments. This position should be able to manage high risk activities as the Specialized Payments Checker of the funding of concentration and disbursement accounts and the approval of payments.
Ensures timely and accurate processing of fundings and payments.
Reviews and Approves funding requests to the concentration and disbursement accounts
Reviews and Approves manual payments through the payments systems
Reviews and Approves Intercompany payments for corporative services when needed
Reviews and approves the manual entries sent to GL related to fundings and payments movements
Reviews and Approves the Corporate Credit Card payments and Employee Out of Pocket expense payments
Risk Management and Controls
Leadership Talent and Culture
Actively engages in Department VOE efforts and provides input and feedback on VOE programs.
Coordinates and facilitates AP training.
Supports the Payments team processing members with coaching to improve their skills.
Has a strong aspiration to become a people manager, actively prepares to become a people manager and demonstrates genuine care for team members.
Service Quality Customer Satisfaction
Act as Subject Matter Expert (SME) when assigned by the Payments Manager and actively engages in training sessions as required.
Service Delivery: Contributes with building and analysis of Metrics, provides Level one escalation resolutions and performs Customer Survey Analysis.
Bachelor Degree or equivalent.
Two years of accounts payable experience.
Must also be proficient with Microsoft Word, Excel and PowerPoint.
Must be proficient with Procure to Pay processes
Must have the knowledge to identify the root cause of the error, UAT tests and graph analysis.
Intermediate to Advanced English level.
Advanced Accounting knowledge
Proof reading documents required.
Must be able to communicate effectively with all levels of management and staff internal and external
Must be able to work with minimal supervision.
Must be self-motivated and be able to motivate others.
Proved interest in becoming a people manager
Strong problem solving
Sense of Urgency
Attention to Details
Builds and maintains healthy Interpersonal Relationships
Works under pressure